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      Guitar Center

      Engaged Employer

      Guitar Center reviews

      2.8

      41% would recommend to a friend

      (2,728 total reviews)
      avatar

      Gabe Dalporto

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 5, 2015

      TOXIC

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only PRO: Employee Discount

      Cons

      Failing management structure Cronyism HR unwilling to facilitate in store-level issues; HR would rather suggest performance plans to anyone outside "boy's club" employees Almost no accountability at store level and zero accountability at mid to upper management; and when a store level employee displays accountability for their actions, upper management (claiming that accountability is a goal) instead uses that employee as a scapegoat Company has to consistently reiterate how to treat female customers/employees with respect (the most disappointing point of all) STRESSFUL ENVIRONMENT TOXIC MORALE

      1.0
      Oct 25, 2013

      Guitar Center is a joke!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a great place to work if you are a drug addict, alcoholic or slacker. Being good at your job is not expected and being talented, skilled or passionate is not required or expected either.

      Cons

      If you are passionate about your job and you have ideas to bring to the table, you will be punished for going against the grain. Corporate promotions are all based on who can kiss the most ass. Talent, skill, hard work and determination have nothing to do with an employees success.

      1.0
      Mar 29, 2013

      Applicants:Beware

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most co workers are very smart, funny, and great people to work with. Awesome discounts on gear and gig leave with the gain program. Meeting with reps to better understand products, companies, and music. Free swag from vendors. No drug test.

      Cons

      -DOS operating system for store front sales. (Makes for a long sales process) -Compensation."Fading" your pay (This makes the task of merching and cleaning the store undesirable. Be prepared to clean up after others) -Price management, Coupons and price matching take away profit. Making it more difficult to "fade" your pay. -Unrealistic sales goals -Company policy and guidelines unclear -Poor training -Corporate unfriendly -Pro Coverage. (Try selling a repair warranty on a guitar through a third party when the store has a repair technician working five days a week.) -Customers I have seen someone quit their first day. I have seen grown men cry under stress at this job. I have seen people clock out for lunch and never show up again. I have seen used car salesmen burn out and quit within three months. I have seen plenty of unfair treatment. GC is no longer the decent or caring company it use to be.

      Viewing 85 - 87 of 2,728 Reviews
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      ReviewsGuitar Center reviews

      Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.