Guitar Center reviews

2.8

41% would recommend to a friend

(2,732 total reviews)
avatar

Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,732 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
May 17, 2025

The Training Ground

Recommend
CEO approval
Business Outlook

Pros

Competitive Salary Growth Opportunities People Management Inventory Management New Product Training Employee Discounts

Cons

Inconsistent Schedule Lack of Qualified Applicants Uncompetitive Salaries for Entry Level Employees

3.0
May 16, 2025

Just okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall the company seems to be headed in the right direction

Cons

Bad benefits, lack of career advancement opportunities, constant layoffs and reorganization by executives

2.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Employee discount - Good relationships with coworkers - Good relationships with lessons customers

Cons

The company is just so poorly managed from the top down. I lost count of how many new things were promised by corporate in order to streamline the lessons business and make my job significantly easier that simply never happened. The weekly conference calls make the poor management glaringly obvious - "good job you made number go up! everyone look at number and also make number go up! yay big number!" - That is pretty much the intelligence level you can expect from upper management. Aside from my part of the business, which improved dramatically because I was good at it, literally nothing else improved in the 2 years that I worked there. Note that if you have a degree in anything, no one will bat an eye. They do not value intelligence, only your ability to do grunt work, make numbers look good, and sell insurance plans and credit cards. It's just sad, Guitar Center wants to do it all--guitars, drums, keyboards, pro audio, DJ, production, lessons, repairs, rentals, used & vintage--but they will never be able to cover all these areas successfully as long as they keep cutting labor and offloading part time responsibilities to full time managers. Obviously the pay is laughable, this is retail so don't expect anything competitive. I was there for the experience, and I guess it was cool for a while. But whenever I talked to people with regular jobs, they were shocked at my workload and how stressed I was all the time.

Viewing 130 - 132 of 2,732 Reviews

Glassdoor has 2,796 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.