Guitar Center reviews

2.8

41% would recommend to a friend

(2,727 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,727 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jul 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Selling musical equipment Making people happy Discounts on musical equipment for employees Excellent product knowledge training

Cons

Commissions are drawn against hourly wage Some hours worked are when the store is not open and these hours are still used against your sales numbers

1.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

You obviously get a great discount on gear and coworkers are, for the most part, good people. Good coworkers make this job tolerable.

Cons

Management has a meticulous fascination with metrics and statistics rather than sheer sales numbers. My store manager was extremely dogmatic towards certain employees, fostering an environment of poor morale. The overwhelming majority of coworkers were dissatisfied with pressure to reach unrealistic store-wide performance goals, and most fellow employees had desire to leave.

2.0
Jun 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun environment. Lots of Gear. Co-workers generally awesome. Do what you love. Rare opportunity to put knowledge about gear to good use while honing sales skills.

Cons

Very low pay to performance ratio. Non-existant management track. Cold calling. Used car sales lot environment. Cult-like slogans and reluctance to question policies. Unnecessarily competitive. 1.5% of gross and 10% of gp (gross profit) usually=peanuts. You must "fade" past $6 and hour salary, meaning the percentages apply to your salary first. Turnover is high enough that there is no incentive to change these policies. I went in thinking this would be something akin to the management training track my mom went into at Federated Department Stores after college. I was wrong.

Viewing 2698 - 2700 of 2,727 Reviews

Glassdoor has 2,791 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.