Guitar Center reviews

2.8

41% would recommend to a friend

(2,727 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,727 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 5, 2010
Recommend
CEO approval
Business Outlook

Pros

If you're a musician, and can complete a few thoughts in a row, you can do ok at Guitar Center. It is a completely commission based job, with the "base pay" being an hourly minimum wage, which must then be faded against. So, a musician can make minimum wage by simply hanging out around the gear that they love. A motivated one can make an alright wage, provided they don't turn around and spend the entire check on gear or vices.

Cons

Guitar Center salespeople get some of the worst reputations of any retail employee out there. It probably has a lot to do with the way they're paid and trained. The training system is marginal at best (you better know something about gear and sales before you get there) and there is very little oversight. As far as the commissioned sales guys are concerned, I'd be willing to bet that only about 20 percent are earning above the poverty line. Of them, only about 3 percent are earning a competitive wage (i.e. enough to pay a mortgage, raise a family, stay out of debt). Store managers and anyone working at the corporate level likely make a reasonable living wage. Sales managers are asked to take a pay cut from their previous year's salaries, with monthly bonuses intended to make up the difference (no guarantee of that happening of course) Assistant managers have the worst gig of all, having all the responsibilities (time and otherwise) of a manager, while still being a commissioned salesperson. Combine that with the usual shady dealings and in-fighting that comes with salesguys on a salesfloor, and it adds up to a completely thankless position. The only reason to take the job is the commission percentage rate hike, which still doesn't make the wage truly rewarding.

4.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Good people work there. They were like family.

Cons

They slave you. You're made to believe that there is earning potential in commission sales, when really they don't pay you well at all.

2.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Lots of gear to play with, decent benefits and an ok environment at the store level. Great base for networking.

Cons

Unreasonable pay structure, especially among frontline sales people. Very high employee turnover. Multiple layers of mid-management accountable to quarterly sales numbers. Short-term and short-sighted management style.

Viewing 2713 - 2715 of 2,727 Reviews

Glassdoor has 2,791 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.