Gymshark reviews

3.6

62% would recommend to a friend

(378 total reviews)

Ben Francis

75% approve of CEO

51% positive business outlook

Gymshark has an employee rating of 3.6 out of 5 stars, based on 378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gymshark employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

378 reviews
2.0
Feb 6, 2023

Poorly led

Recommend
CEO approval
Business Outlook

Pros

Heads of department and below are good people, but exist in an organisation which cannot communicate with itself and is grossly misled. If only Steve Hewitt hadn't of left us - things were so positive then. There's an unhealthy sense of arrogance and entitlement amongst the directors and chiefs which makes us worry about the future of the business. Everyone is worried about ibo security because there have been repeated restructures sometimes with no warning. Could be a great place to work if it was led better.

Cons

Poor leadership Substandard pay which they claim is higher by including benefits with made up values

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Gymshark Response
3y
Hi, thank you for taking the time to leave this review for us on Glassdoor. We appreciate both the good and constructive feedback you have shared as this help us to improve! Firstly, we think it's great that you feel as though you have a positive work-life balance at Gymshark, especially as this is something which we feel is important for all our employees to have! In our efforts to improve our internal comms across the business, we are confident the direction and future for Gymshark is being made clear to our employees, and we hope you feel the same way. However, we are always open to learn and grow, so if there is anything else you feel as though we could learn from your experience, please reach out to your People Partner for a more in depth discussion. Thank you!
2.0
Feb 6, 2023

Growing too fast, wouldn't advise for job security for the near future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gift cards at anniversaries, 50% clothing, free/subsidised lunch and sick pay. The team I was part of was great, including direct management, and felt a sense of community before the restructure. Great offices and working environment when looking at day to day. Great if you live locally or want to relocate as the office provides everything you'd need. CEO seems genuine and can tell he's doing the best he can with how fast the business is growing.

Cons

The senior leadership team are inexperienced and the majority that were kept in the restructure are pal-y with the CEO. There was poor alignment between teams which meant all projects/campaigns were last minute. If you can't handle fast-paced I'd advise against working here. The restructure and removal of jobs on mass last year was communicated poorly, which meant people in certain teams could see which roles were being removed before the actual person in that role knew themselves. The People team do pay reviews BEFORE you provide evidence of your years worth of work and reasons for promotion etc. meaning they don't let you prove your worth before they review your salary and you have to rely on upper management where (in some cases) they rarely check in and review you.

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Gymshark Response
3y
Hi, we really appreciate the feedback you have shared with us in this review. Both positive and constructive, this feedback helps us to identify areas of improvement! Having a family culture at work is something we hold close to our hearts and so we are glad to hear that you felt a strong sense of community during your time working at Gymshark. We are also very aware things have not been perfect here recently, however, we are very optimistic about the future of Gymshark, especially with the cascade of our new business plan. Within this business plan, there is a particular focus on performance culture, which we are confident will provide our employees with the tools they need to develop their own personal and professional goals. We are always open learn and grow, so if there is anything else you believe we could learn from your experience, please drop an email to our People Team at glassdoorresponses@gymshark.com someone will be in touch! Thank you again.
1.0
Feb 2, 2023

Grew too quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive employee discount, gift cards during anniversaries at the company

Cons

1. Ben is the most under qualified CEO I’ve come across. He hired his friends who have no experience and have become threatened by other employees that do have experience in the industry. They recently laid off the employees that did have experience in the industry, it feels like a toxic way to show dominance and prove your masculinity. 2. They hire new leaders based on the brands on their resume, not their actual success in their career. This has come to bite them multiple times. 3. Pay and bonus structure are not nearly competitive enough with the industry Overall, everyone is more concerned about making it seem like Gymshark is the perfect brand while it’s a disaster under the covers.

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Gymshark Response
3y
Hi, Thank you for leaving this review for us. It's disappointing to learn that we couldn't have made your time working at Gymshark a more positive experience! Although we understand that things haven't been perfect here at Gymshark in the past few months, we are also confident about our future as we grow and mature, especially while we are in the process of cascading our business plan through the business. However, we are always looking for ways to improve our workplace environment at Gymshark, and feedback, such as yours, helps us to do this. It would be great if you would be willing to discuss the points you have raised further with our team. If you could please drop an email to our People Team at glassdoorresponses@gymshark.com someone will be in touch! Thank you again.
Viewing 220 - 222 of 378 Reviews

Glassdoor has 416 Gymshark reviews submitted anonymously by Gymshark employees. Read employee reviews and ratings on Glassdoor to decide if Gymshark is right for you.