H E B reviews

4.2

84% would recommend to a friend

(14,385 total reviews)
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Howard Butt, III

95% approve of CEO

77% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,385 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Oct 22, 2011
Recommend
CEO approval
Business Outlook

Pros

H-E-B is a great company and job provider. I can understand why it's been thriving for the majority of its 100+ years of operation. As a part-time employee and a college student, it certainly caters to my lifestyle and is very flexible with its scheduling, transferring, and LOA periods. Periodic raises are a plus as well as its reward systems (VPP, partnerpoints, tickets, etc). Find a store that has U-scan and gas stations; this opens more opportunities for cashiers. Best advice I can give a cashier: Do NOT take things too seriously. Honestly, it's not worth the stress. You're a cashier, for G-d's sake.

Cons

Greatly depends on the location. I've worked at multiple H-E-B's, and your mood at work will be affected by the unique clientele of that location as well as the management style. Regardless, you will find yourself frustrated occasionally by customers who go so far as to verbally abuse you and threaten to call management or corporate over petty, trivial issues. There may or may not be favoritism when it comes to promotions. Expectations are lofty and high. After working the same job for 4+ years, do you really expect me to be excited to come into work when I spend half the night doing assignments and all morning going to classes?

4.0
Jul 5, 2011
Recommend
CEO approval
Business Outlook

Pros

They are flexible with hours, especially for students who can only work certain numbers of hours a week. Pay is good, a little better than most other retail places.

Cons

Senior leadership often has trouble relating to other employees. If you can't deal with customers, or don't have customer service skills, stay away.

3.0
Mar 16, 2010

Great company, but it's retail...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, management is expected to treat Partners respectfully, job security, provide great customer service with affordable prices- not a lot of competition

Cons

it's retail- so, mainly retail hours, customer service- while this is usually my favorite part of the job, people have been extremely difficult to deal with lately- I'm not sure if it's the economy or what, but come on, people, it's groceries... please take your frustration out somewhere else.

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Glassdoor has 15,037 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.