H&M Group reviews

3.6

69% would recommend to a friend

(129 total reviews)

50% positive business outlook

H&M Group has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

129 reviews
5.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Positive work environment that makes you feel comfortable to be in. Team-based work ethic is extremely valuable and necessary, as well as individual-based quality performance. Satisfactory level of customer service skills is obtained from engaging with a high volume of customers. You become adept at effective verbal and written communication, as well as actively listing to customer inquiries, comments, and complaints.

Cons

Stress levels may be hight at certain times, especially when there is a high volume of customers on the floor or at point of care systems. There may be times when the amount of work is slow and low, also due to a low volume of customers on any given time and day.

5.0
May 19, 2026

Will recommend

Recommend
CEO approval
Business Outlook

Pros

Good collaboration with area team

Cons

cut hours which is understandable for business

Viewing 1 - 3 of 129 Reviews

Glassdoor has 151 H&M Group reviews submitted anonymously by H&M Group employees. Read employee reviews and ratings on Glassdoor to decide if H&M Group is right for you.