H&M Group reviews

3.6

69% would recommend to a friend

(129 total reviews)

50% positive business outlook

H&M Group has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

129 reviews
1.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

My experience of over five years at H&M's headquarters revealed a deeply concerning and systemic practice that prioritizes cost-cutting over fair employment and ethical conduct. The company actively leverages global power imbalances to depress wages. During recruitment, candidates are filtered based on their salary expectations. The process systematically advances individuals who, due to their dependency on work visas and lack of local alternatives, have little to no negotiation power. This results in significant pay gaps for similar roles within the same Swedish office, creating a two-tier workforce. In my agile team and many others, the dynamic was clear: the team was predominantly staffed by colleagues from India, while Product Owners and managers were often Swedish. There was an unspoken pressure on the international staff, who felt compelled to apologize for not working on weekends, highlighting a culture of overwork and fear. This is not an isolated issue but part of a broader corporate pattern. Reports indicate H&M has failed to deliver on promises to ensure a living wage for garment workers in its supply chain in countries like India. While the CEO earned over 21.7 million SEK in 2022, workers in supplier factories can earn a fraction of what is needed to live on. A union in India has explicitly demanded H&M sit at the bargaining table to close this wage gap, with limited success. Pros: · Some talented and dedicated colleagues. · Strong brand recognition.

Cons

Cons: · Exploitative Hiring Practices: Uses visa dependency to suppress salaries and create an unequal workplace. · Unethical Cost-Cutting: Corporate strategy exploits vulnerable groups in the global labor market. · Damaged Culture: Fosters division, fear, and unfairness, stifling genuine collaboration and innovation. · Hypocrisy: Public sustainability commitments starkly contrast with internal labor practices.

3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility Uniform allowance Overall good team and management

Cons

Pay, is minimum wage no double pays during bank holiday and festivity season, no incentives to make the team feel supported quality of the product is going downhill

2.0
Dec 16, 2025

Working at H&M

Recommend
CEO approval
Business Outlook

Pros

- staff discount - experience in retail & customer service

Cons

- repetitive work - fast paced environment: can be stressful - poor management: managers are often rude & unhelpful and dont adequately train staff - low pay: not as high as competitors - often understaffed

Viewing 16 - 18 of 129 Reviews

Glassdoor has 151 H&M Group reviews submitted anonymously by H&M Group employees. Read employee reviews and ratings on Glassdoor to decide if H&M Group is right for you.