2.0Mar 3, 2025Not a long term job.Level 1 technical supportCurrent employee, more than 1 yearFrisco, TXRecommendCEO approvalBusiness OutlookProsOpportunities if you are overseas.ConsThey take over what other companies were doing at a reduced rate then fire all Americans that are paid more than minimum wage and hire all Overseas people to replace American based employees.Show more
3.0Jun 8, 2024Easy to get- Hard to leaveLevel 1 technicianCurrent employee, more than 1 yearPittston, PARecommendCEO approvalBusiness OutlookProsFamily like relationships Easy training Level 2 support for escalated calls PTO is easy to gainConsLow pay compared to other jobs locally Lots of raise expectations but no changes Inconsistent management Nasty clients Unfair treatmentShow more