HCLTech Customer Service Representative/Shift Leader reviews

3.4

55% would recommend to a friend

(8 total reviews)
avatar

C. Vijayakumar

96% approve of CEO

44% positive business outlook

Reviews by job title

8 reviews
5.0
May 12, 2025

A happy place to work

Recommend
CEO approval
Business Outlook

Pros

Brilliant infrastructure will good ambience .

Cons

many formalities for Joining the organisation

4.0
May 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Job security -New learnings/ knowledge improvement -Performance based appraisals -Shift allowances Comfortable shifts for my project - only 4 working days with 2 - 10 hours shifts and 2 - 12 shifts. -It will be rotational shift -Very safe for women -only your work speaks so concentrate on work more instead of joining gosipping groups.

Cons

-No WFH -Night shifts -You should be conscious while sharing personal information or any kind of information about you even with your work bestie no matter how close they are. You will never know when they are going to bite you. -I have observed Micromanagement from some of the people in my team. - team had a really hard time because of few individuals as their maturity levels doesn't match the work culture. These people are Tech-B's so management will not take any action on them as they have contract with HCL.

Viewing 1 - 3 of 8 Reviews

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