3.5
3% would recommend to a friend
Chuck Miyahira
100% approve of CEO
63% positive business outlook
Pros
Work life balance is good
Cons
Low pay is very real
Pros
• Work/life balance is decent- they don't usually ask you to put in extra hours • Market leader in drive-thru timers and wireless headset systems for quick service restaurants • Besides commute and planning issue below, new Carlsbad building and its amenities are nice • Engineers still try to find ways of innovating despite Engineering leadership • Peer engineers are an awesome group of people • Decent benefits and 401k package
Cons
• Pay and bonuses aren't as competitive as HR insists they are • Poor planning led to inability to grow software department on first day in 2x bigger new building • Organization is becoming top heavy- especially when leadership keeps driving away talent • Engineering leadership lacks technical and soft skills required to engage, motivate, and inspire • Top-down engineering- you must fight to make any decisions yourself • Leaders value and reward compliance more than independent thought and innovation • Culture of revenge- you will be fired, demoted, or stripped of responsibilities with little to no warning if your mindset doesn't mesh with the incompetencies and short-sightedness of leadership; even if you are doing your job well, you are meeting milestones, you are making organizational and process improvements, and you haven't been notified of any significant concerns during 1:1 meetings • If they are even conducted, leaders use 1:1 meetings for discussing project status instead of building relationships and discussing employee performance/development • HR always sides with higher-ranking employee even if he/she is wrong or flat-out lying • Leaders intentionally exclude engineers from key planning/coordination meetings and then hold those engineers responsible for not being able to successfully execute when things inevitably go wrong • Leaders claim they want to create an exceptional software organization but constantly look for ways to cut costs and outsource as much development as possible • Leaders don't understand that outsourcing firms lack domain knowledge and that bringing them up to speed, correcting their work, and learning their code to take over maintenance requires almost as much time of internal resources as it would take for them to just do the work themselves with higher quality • Leaders value opinions of outsourcing developers more than internal developers and are much more lenient on outsourcing developers when it comes to process, quality, and schedule • Leaders let due dates dictate product capabilities instead of the other way around. This forces compromises in the processes as well as the functionality, quality, maintainability and extensibility of the software. Engineers are subsequently blamed for making these compromises. • Leaders expect employees to implement process improvements without allocating any time to implement those improvements. Engineers are scolded for either not improving processes or for slipping dates to implement process improvements. • Leaders frequently prioritize existing products over next-generation products which ensures that the organization is reactive rather than proactive in responding to customer/market needs. This is NOT the way to remain the market leader. • Leaders constantly prioritize cost and schedule over innovation and quality. This is also NOT the way to remain the market leader. • Leaders constantly minimize the complexity of problems being solved by Engineering which is demoralizing and makes explaining estimates very challenging and time consuming • Leaders ask the same question over and over again hoping for a different answer when they don't like the initial answer they are given • Leaders don't understand the project management triangle (cost, scope, time) and frequently try to haggle the time constraint without allowing any of the other constraints to change • Leaders can't be bothered to spend time learning how to better themselves from subordinates yet they delight in telling their subordinates what needs improvement • Leaders make one project/team feel like it's less important than another because its profit margins are smaller, but then tell that less-important project/team how important it is when they are late. Always being either unimportant or important and in trouble absolutely kills morale. • Leaders accept no responsibility when their poor decisions result in schedule or quality problems • Leaders care more about asserting their "correctness" than retaining talented engineers
Pros
They are the leader in their field and are growing company. The benefits are really good as well and they offer competitive pay. They are actually building a new office in Carlsbad for their growth. Depending on the department the hours are flexible.
Cons
Other than getting hired the pay raises are horrible, on average the annual pay increase is the following: if you do a great job you are looking at a 4-5% raise, a good job 1.5-3% raise or a promotion you get 5-7% from what I have heard and personal experience. Sure there are exceptions to these but I posted the averages for most employees I listed moving to Carlsbad as a pro, but it is also a con because a majority of their employees are located in the east county or the greater San Diego area. Before they made the announcement to move an email was sent out by the CEO saying they are committed to staying in Poway but I think they deliberately did this knowing a lot of people who are hardworking loyal employees will end up having to quit, and as a result will save them from having to pay any unemployment. Carlsbad will make most of their employees commute double I would not be surprised if they are looking to get employees who are more affluent due to Carlsbad being one of the more expensive areas in San Diego county. They say they care about their employees but based on my experiences and other reviews their actions speak louder than their words they have a bullying culture there and some of the bosses will discriminate against people with disabilities out of their control. Though they are growing my their main source of income is dealing with fast food companies, so if they do not have a plan set to make any devices like a kiosk then it will not surprise me of the company revenue will decrease due to the increase of minimum wage for fast food companies which will result in them potentially losing business since their number one seller is drive through equipment
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