Is HMSHost a good company to work for as a Server/Bartender?

Server/Bartender professionals working at HMSHost have rated their employer with 1.8 out of 5 stars in 57 Glassdoor reviews. This is a lower than average score with the overall rating of HMSHost employees being 2.8 out of 5 stars. Search open Server/Bartender Jobs at HMSHost now and start preparing for your job interview by browsing frequently asked Server/Bartender interview questions at HMSHost .

Does HMSHost pay Server/Bartender employees well?

Server/Bartender professionals rate their compensation and benefits at HMSHost with 3.1 out of 5 stars based on 57 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Server/Bartender salaries at HMSHost.

How happy are Server/Bartender professionals working at HMSHost?

7% of Server/Bartender employees at HMSHost would recommend their employer to a friend. This rating has decreased by 40% in the past 12 months. Server/Bartender professionals have also rated HMSHost with a 1.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 1.2 rating for culture and values and 1.9 rating for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 176 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 125 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 71 reviews)); "Good money and you never work more than 40 hours" ((in 64 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 59 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 319 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 120 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "No training provided" ((in 53 reviews)); "There is clear favoritism within upper management." ((in 41 reviews))

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HMSHost

HMSHost Server/Bartender reviews

1.8

7% would recommend to a friend

(57 total reviews)

Steve Johnson

3% approve of CEO

4% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Compensation and benefits

1.9

Career opportunities

1.8

Work/Life balance

1.4

Senior management

1.2

Culture & values

Bartender/Server employees have rated HMSHost with 1.8 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Bartender/Server professionals have a poor working experience there. HMSHost is rated 51% below average by Bartender/Server professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

4.0

Jan 16, 2026

Great benefits

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Lots of employee, perks, and good benefits

Cons

They can be a little on the micromanaging side

2.0

Nov 7, 2025

Terrible Management

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Good money because the airport is always busy

Cons

Management is racist and the staff are bullies. No matter what, they will not change. It's insane and then they don't even know how to do their job. The airport breeds misery.

1.0

Jul 23, 2025

Just work here in the summer.

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Some good coworkers, and some free food/coffee.

Cons

Bad management, bad money(really good money but only in the summer).

Viewing 1 - 3 of 57 Reviews

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HMSHost Server/Bartender reviews

Ratings by category

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Great benefits

Terrible Management

Just work here in the summer.

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