Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

33% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 176 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 125 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 71 reviews)); "Good money and you never work more than 40 hours" ((in 64 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 59 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 319 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 120 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "No training provided" ((in 53 reviews)); "There is clear favoritism within upper management." ((in 41 reviews))

What are employees saying about HMSHost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost layoffs and their outlook for job security at HMSHost in 2026.

What are the top reviewed HMSHost locations?

Charlotte , Orlando , Las Vegas , Bethesda , Los Angeles , Chicago , Phoenix , Dallas , Atlanta , Tampa , Saint Louis , Houston , Fort Myers , SeaTac , Spokane , Portland , Fort Lauderdale , New York , Santa Ana , Jacksonville , Miami , Salt Lake City , Raleigh , Norfolk , Minneapolis , Nashville , Columbus , Newark , Indianapolis , Sacramento

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HMSHost

HMSHost reviews

2.8

33% would recommend to a friend

(2,400 total reviews)

Steve Johnson

34% approve of CEO

28% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.2

Senior management

HMSHost has an employee rating of 2.8 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 24% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 23, 2026

Considering how busy the job was, the pay was just…

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

It feels lively because the environment is as hectic as a game

Cons

I feel like management is interfering too much in my personal affairs

1.0

Apr 9, 2026

Poor management and toxic work environment

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

I think i have job security but i had to leave the job because of the toxicity

Cons

Toxic environment, neither they pay properly. Managers ask you to stay more than your shift hours, and will assure you they will adjust your time later, and then they lied you we did it. Then you get to know you are not paid for that. And everyone refused to accept for that time. There is no humanity, of you are sick, you will be given more hard times and hard works. Everyone is so rude and even hr gives protection to managers.

2.0

Mar 26, 2026

Mostly Cons

Starbucks-barista

Recommend

CEO approval

Business Outlook

Pros

Part of a union (if your looking to be a part of one)

Cons

Micromanaged and Understaffed Lately, they've been bad at keeping inventory and ordering essential necessities (we've ran out of vanilla, milk, coffee beans and oven cleaners) schedule changes every year Missing mobile order tips

Viewing 19 - 21 of 2,400 Reviews

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Ratings by category

Ratings by demographic groups

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Considering how busy the job was, the pay was just…

Poor management and toxic work environment

Mostly Cons

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