HSBC reviews

3.8

72% would recommend to a friend

(28,334 total reviews)
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Georges Elhedery

69% approve of CEO

65% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

28K reviews
4.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

- generous time off program - global scale provides ample career opportunities - supportive of remote work and work-life balance

Cons

- typical politics and "who you know" circle of things to get to where you want. although they revamped performance management, the process is still jaded - typically, those who rise to the top are the "talkers" vs. the "walkers" - management decisions constantly made under committees representing both local and global management lines (Band 2 or higher) which overburden and slow processes to a crawl. Mid-level management decisions have been stripped or replaced. - unrealistic expectations to carry out unprecedented changes at "zero tolerance" levels

1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

uses vanguard for 401K, benefits begin in 1 month.

Cons

Systems (DOS - Based from the 90's), limited or no mouse control, the company has no money and employees feel the cuts. Systems do not sync with each other, and will waste a lot of your time copying and pasting information between different systems. Tech support is outsourced to India. And they generally give you a bad attitude when you call or for anything out of the ordinary. The systems will give you issues randomly, resulting in a call to tech support. This will take you about 1hr to 2 days to resolve. Management - VERY VERY micromanaged. Managers 2 levels above you will give you pressure. Everyday is a numbers game. My manager would throw numbers at you in the morning, ask how far along you are before you leave for lunch, then again before you leave. a Huge waste of time, and makes all employees miserable. Managers will blatantly tell you to disregard policy and procedure. The employee is then left in a tough situation. I once called banker support to see what they had to say about breaking this policy due to manager/branch discretion. They spoke to the manager and she flat out lied and sounded like she was borderline about to throw me under the bus. Impossible to deal with things like this.

Viewing 34 - 36 of 28,334 Reviews

Glassdoor has 36,766 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.