HSBC reviews

3.8

72% would recommend to a friend

(28,323 total reviews)
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Georges Elhedery

69% approve of CEO

65% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

28K reviews
2.0
Jun 17, 2014

From the heights of the Household acquisition to the depths of DPA....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I won't mention the business unit, but I am a current U.S. employee. Benefits are average for a gargantuan entity; promotions are for the favored (like so many other companies); personal growth has been good, but not something necessarily attributable to this particular firm; plenty of vacation time...6 weeks + 10 holidays; work from home is embraced by corporate and loathed by much of management; performance reviews are provided but are worthless with personnel rankings predetermined by management; there are annual bonuses even for the lowly but range wildly within/across teams depending on budget and personalities; senior management changes and direction spin like a roulette wheel which provides ample opportunity for do overs; opportunity for travel exists as well as meeting interesting people; salaries are excellent compared to the general population and middling compared to other financial services firms. Yes, these are the pros compared to the cons.

Cons

Let me just state that the DPA of 2012 wasn't surprising given the far flung, year after year shenanigans at the bank; the feds velvet hammer triggered an internal shotgun response where a scalpel was/is needed. In the past my response to 'where do you work?' was met with 'what's that?' Later some would say 'oh I had my mortgage with HSBC' (not happily I should add)....now, I respond by just saying 'computers' and leave it at that. I can not hear the word 'mistake' again without screaming. Oh the shame. Btw, because I am employed in the U.S. (I won't relocate to to snows of Buffalo) I expect my position to be eliminated as the further building of 'low cost' engagements elsewhere further the institutional rot.

1.0
Aug 17, 2012
Recommend
CEO approval
Business Outlook

Pros

HSBC is a top global banking brand. Anyone with any banking or commercial knowledge knows that. Once you finally want to get out of HSBC, it looks great on your resume. If you are lucky enough to get laid off, they treat you well and give you good severance. Also can work from home. occasionally

Cons

1. HSBC in US is a dying cause: The only area the company places major focus on is commercial banking arm. Retail banking and GB&M are both shrinking in size (though still will exist), and all of the finance company has either been sold off or is in run off. There is opportunity to move up, but if you want to work in an environment where everyone is on their toes for lay offs, then that is up to you. 2. The atmosphere supports no entrepreneurial attitude or creativity in your job (at the staff/manager level). They just want someone to complete part of the process, and they could care less about what you can bring to the table or who you are as a person. 3. The office is really nice, but it is in the middle of no where. No body socializes at work due to the uptight office culture (although gossiping is worse than it was in HS), and certainly no body goes out after work for happy hour. 4. Just a depressing atmosphere in general - everybody in this office knows lay offs already have or are soon to occur and that HSBC USA is not mainstream HSBC at all. We are a portion of a global bank that is a major drag on group consolidated earnings (due to our mortgage portfolio).

2.0
Mar 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Large Global Organization, International recognition and extensive office network throughout the world, competent & professional colleagues, fair salary ranges and excellent benenfits, training and development opportunities, large # of US employees, great potential

Cons

Computer Systems need a major overhaul, low recognition in US - lack of marketing campaigns geared to US audiences, Low Work/Life Balance or Support, High Level of Sales Pressure, Downsizing/Restructuring ongoing, overly structured environment, individual creativity not encouraged, employee recommendations or suggestions to Management not welcomed and discouraged

Viewing 19 - 21 of 28,323 Reviews

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