HSBC reviews

3.8

72% would recommend to a friend

(28,358 total reviews)
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Georges Elhedery

69% approve of CEO

65% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

28K reviews
3.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

I think the best thing of working at HSBC is that you learn the basics of sales and have the opportunity to build an iteresting network. The employee benefits is quite good as the benefits have been increased and you can choose what you need.

Cons

Promotions are quite slow and the pace of the retail bank is such that there is little time for training, although a big effort is being made to change this. Also I think the basic salary (pensionable salary) is very low compared the competitors and people is not necessarily rewarded even if is evident you are making more efforts than most.

1.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

You can move about within HSBC after 1.5 years of working at the same position. Usually it is easy to transfer from one branch to another not only within a country but also to a foreign land. The International Management program gives a good exposure to different markets, work culture, and fits well with the "global bank" motto of HSBC.

Cons

Pay is unfair. At some position you will have to do a 2nd job. Because they are spread everywhere, they are not able to keep a good eye on all the sites and ensure their smooth operations. Because they do not recognize professional designation and hire mainly based on experience, the professionalism of the employees is nil. The management is too focused on making profits that they charge too much to customers for the unfriendly customer service. They also cut corners and deprive employees of much needed financial motivation. While the International Management (IM) program gives good exposure and its unique, the managers are not able to fit in well into new culture. They tend to misuse the power of their position and the fact that they just have to survive and make profits for the time they are there, the IM is not able to built a solid relation or respect the culture and background of local employees. You have to continuously watch your back and wad off the blame games played by senior managers.

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Glassdoor has 36,804 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.