Pros
The only pro I can think of is if you can repeat someone you can do this job. This just made me think that I'm sure in the near future this place won't be around. I think all workers will be replaced by the same voice recognition that they use. The workers do not care if they say the words correctly so the client will get the same results that they are getting now. Or the clients will just get tired and move on to competitors. I use the word competitor loosely because there's really no competition.
Cons
Pay is very low ($10.25 hourly in BR, LA). Never anything positive to say. The best you get when you are listened to is "well I can't really think of anything you did wrong". This is the tone for this dreaded place because they know that you are not going to be there long if you are a good worker. At the same time if a good worker makes a mistake they fire them if they do not kiss butt. I stayed 6 months until I landed a much better job. Even though I exceled at this job (not hard to excel in) I never felt like I was with a stable company. I now know that I am with one that I don't have to worry every day that the doors will be locked for good.
