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Hampton Inn by Hilton

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Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(47 total reviews)
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Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Reviews by job title

47 reviews

Reviews about "Diversity & Inclusion"

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2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

•It was a paycheck •A lot of alone time •A few nice coworkers

Cons

• High costs to have health insurance despite low pay. • A lot of immaturity, toxicity, and backstabbing amongst management and coworkers. • Favoritism; some get promoted despite grossly not satisfying metrics but because their mother is friends with the manager they are promoted. • Immature young lead housekeepers who have no social skills and are poor trainers. • They make you memorize the mission statement and punish you if you don't.

1.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The staff and co-workers you'll get to know are some of the most wonderful people. You get every opportunity to make someones day in the hotel business.

Cons

Communication with management is unreliable. I witnessed discrimination and bullying get reported multiple times by the victims of one of the employees. This person then continued to work there, seemingly without any consequences for their actions. I have no words or explanation as to why, or what the reasoning is beyond favoritism. Discrimination alone should be a zero tolerance rule in any workplace, especially in a hotel where hospitality is supposed to be the main driving factor for the business itself.

1.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: • Exposure to hotel operations if you’re new to hospitality. • Some kind coworkers, but they’re also burnt out.

Cons

• Disrespectful and unprofessional management: Managers routinely discourage asking questions. Instead of supporting you, they respond with sarcastic comments like “What do you think you should do?”—even when clarification is clearly needed. • Hostile work culture: Mistakes are met with public humiliation rather than constructive feedback in private. There’s little to no regard for your dignity or mental well-being. • Unfair labor practices: Despite having previous hotel experience, I was paid $18/hour while coworkers with no experience made $21+. Overtime hours were often not reflected in my paycheck, and there was no access to a detailed timesheet. • Sexism and inappropriate behavior: The manager made repeated inappropriate and sexist comments, crossed boundaries with staff, and retaliated if he didn’t like you. He openly gloated about upsetting both staff and guests, calling himself “the devil” with pride. • Neglect of employee well-being: Expect to stand for full 8-hour shifts with no proper breaks, especially since this property is consistently busy. Management doesn’t care if you’re overwhelmed or overworked. • Unsafe and dismissive environment: Reports of maintenance staff making women uncomfortable were brushed off. When I brought it up, the manager told me to “take it as a compliment” and warned that speaking up might delay repairs. • Low morale across departments: Housekeeping staff were often rude or uncooperative, and overall teamwork suffered due to poor leadership.

Viewing 1 - 3 of 47 Reviews

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