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Hampton Inn by Hilton

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Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)
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Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

None - see cons below for information.

Cons

Housekeepers don't receive your tips - other staff members take the tips prior to the housekeepers cleaning the rooms. Management ignores the issue, and there is no way to file complaints with upper management/corporate. The company takes advantage of low-income workers with poor English skills by not only removing this extra source of income, but also building schedules that effectively prevent taking of breaks and force overtime on workers. While management tells housekeepers they can take breaks, the same management team complains when workers aren't cleaning rooms fast enough (typical schedule of 12-16 rooms per day, with an average time of 45 minutes to clean the rooms as per hotel standard). Housekeeper training was limited to follow this housekeeper with more experience and learn what they do. There was no specialized training on chemical use or risk of musculoskeletal injuries, despite regulations requiring the trainings. In short, the company plans on churning through workers with no concern for their welfare, knowing that someone will be desperate enough to work there.

3.0
Mar 24, 2022

Decent

Recommend
CEO approval
Business Outlook

Pros

Benefits nice, meet new people, different skill assets and potential

Cons

Negative environment to work in with regards to the GM and assistant managers

Viewing 34 - 36 of 2,822 Reviews

Glassdoor has 2,918 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.