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Hampton Inn by Hilton

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Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)
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Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Sep 13, 2025

meh

Recommend
CEO approval
Business Outlook

Pros

customers are nice nice environment

Cons

ghetto staff, lots of fighting internal

3.0
Sep 5, 2025

Constantly overwhelmed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, and good work.

Cons

This location is constantly understaffed, and running behind. Don't expect to work just one department, you will be pulled to work in them all. And in the afternoons during check in, and overnight, they only keep one person working in the entire hotel, which means that if something happens you are alone to deal with it. One example: if a guest asks to have extra towels brought to their room, you have to go do that. But that means leaving the front desk unattended, which means that the gift shop is also unattended. That leaves people that show up after you leave the desk waiting. Thankfully towels are pretty quick to handle, so no one is left waiting too long in that case, but if it's something bigger you're dealing with? Expect a lot of upset guests about the wait, and about the issue, and upset management because you can't be in 12 different places at once.

Viewing 58 - 60 of 2,822 Reviews

Glassdoor has 2,918 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.