Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,918 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 108 reviews)); "Good benefits and felt like a family" ((in 105 reviews)); "The staff is friendly and the guests are usually great" ((in 67 reviews)); "great coworkers and guest are usually nice" ((in 65 reviews)); "Fun and friendly work environment" ((in 43 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 243 reviews)); "Poor management and no one cares" ((in 189 reviews)); "Long hours as any hospitality job" ((in 65 reviews)); "No managers know how to "manage" right" ((in 49 reviews)); "Some management companies are cheap" ((in 30 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 9, 2025

Oky

Room attendant

Recommend

CEO approval

Business Outlook

Pros

Nothing to add for pros

Cons

The staff is not speaking English

3.0

Jun 4, 2025

Not my favorite job

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Are there any? I don remember

Cons

Some guests are entitled and horrible Minimum wage Always open

5.0

Jun 2, 2025

Love it

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Work alone, listen to music, leave after finished with rooms

Cons

leave when finished with rooms is good since you can leave when you’re done but even with a “full time” job in housekeeping it’s pretty much part time, which i feel like is normal for any housekeeping job but still not great at times. the better and faster you get=leave sooner and not get as many hours

Viewing 91 - 93 of 2,822 Reviews

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Ratings by category

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Oky

Not my favorite job

Love it

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