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Hampton Inn by Hilton

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Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)
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Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Nov 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Being the night auditor, I work by myself. I love being able to do my job with no one looking over my shoulder and I have total endorsement from the managers. They really value my opinion and treat me like I am truly needed.

Cons

Sometimes the guests can be really demanding, but overall a great working environment.

3.0
Nov 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are great, empower you to make many decisions on your own, benefits vary depending on which property you work at as they are franchised. The one I worked at had pretty good benfits. They give you the skills and tools to provide great customer service.

Cons

The pay to start out is pretty bad. You're looking at minimum wage, maybe slightly more if you have experience but definitely nothing to write home about. Raises are once a year and the most I've ever seen anyone get is 38 cents. Most raises were around 15 to 20 cents however. Advancement opportunities are minimal. There isn't many positions to be promoted to so you'd have to hope on one person leaving to have a chance at a promotion. Its a good place to work short term to get experience but its a job that will not pay the bills. You will also be expected to work weekends and pretty much all holidays. And dealing with some of the groups that come in on weekends is torture. Mainly any hockey groups. The parents sit in the lobby and get drunk while their kids run throughout the hotel and do whatever they please. Most parents when told of any problems could care less. Managers of course are never there when this takes place. They get nights, weekends, and holidays off. Weekends like that are definitely not worth the low pay.

3.0
Nov 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Discounted rates at (almost) all of Hilton properties. Lots and lots of down time. Occasional interesting people to talk to.

Cons

Most Hilton Honors members. Low pay and no benefits makes it hard to consider staying with the company long term.

Viewing 2788 - 2790 of 2,822 Reviews

Glassdoor has 2,918 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.