Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,918 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 112 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 101 reviews)); "The staff is friendly and the guests are usually great" ((in 72 reviews)); "great coworkers and guest are usually nice" ((in 65 reviews)); "Fun and friendly work environment" ((in 42 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 246 reviews)); "Poor management and no one cares" ((in 184 reviews)); "Long hours as any hospitality job" ((in 63 reviews)); "No managers know how to "manage" right" ((in 50 reviews)); "The management company is horrible." ((in 33 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,822 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 8, 2011

A very laid back, low stress work environment.

Hampton inn and suites - front desk staff

Recommend

CEO approval

Business Outlook

Pros

Laid back Low stress Great compensation Great management cooperation with time off Great management overall If you are a people person, it's a great job to work on your skills

Cons

It's a very, very boring job at times. Sometimes when you're there working the 3-11 shift, it hits 10, no one walks in, and you're just bored trying to kill time until your shift ends.

1.0

Jun 8, 2011

Looks like a great place to work from the outside.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some the pros of working for Hampton Inn is the ability to receive discounted rates rooms. You receive some benefits if you are a full-time employee.

Cons

Some of the cons of working for Hampton Inn is there is not any employee advancement; Poor communication between management and staff and this translate into poor customer services; dissatisfaction of most employees; Poor employee moral.

3.0

May 6, 2011

It's still dead end but with a prettier package.

Better than the economy chains

Recommend

CEO approval

Business Outlook

Pros

A name people recognize, usually it's the most upscale hotel in small towns, pays a little better than the economy chains, Hilton hotel discounts, during slow times you can surf the net or work on homework, since it's 24/7, you may work a lot of weekends, but you have some days in the middle of the week to take care of doctor appointments, etc....On a M-F 9-5 job, you would have to take time off.

Cons

Atleast in my area, no room for advancement, pay is still low, but slightly higher than the economy chains I worked for in the past, some customer are obsessed with their membership level and throw it around to get special rates or favors, a bit "stuffier" than economy chains, we have benefits but they are limited, no sick pay (just vacation and you start accuring until 90 days), little support from management, managers take side of the customers even when they are wrong, managers who haven't worked the front desk in years than expect us to sell out and tell us what we are doing wrong.

Viewing 2800 - 2802 of 2,822 Reviews

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Jobs at Hampton Inn by Hilton

Front Desk Agent - Full Time or Part Time

Housekeeping Supervisor

Housekeeping Supervisor

Hotel General Manager