Handshake reviews

3.1

45% would recommend to a friend

(64 total reviews)

Garrett Lord

43% approve of CEO

40% positive business outlook

Reviews by job title

64 reviews

Reviews about "Compensation"

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1.0
Nov 8, 2023

No one is happy

Recommend
CEO approval
Business Outlook

Pros

The company’s mission is really the only current pro.

Cons

I would strongly recommend that prospective employees and other stakeholders thoroughly review Glassdoor ratings. These reviews often highlight consistent themes that reveal the company's actual culture and operational issues. Beginning with the entire leadership team (minus chief education strategy officer), it's imperative to make changes. Their lack of empathy, misallocation of funds and resources, and persistent poor decision-making in prioritizing projects have consistently harmed the company's future outlook and prospects. The company's mission will likely struggle to succeed unless it is acquired. There's a clear presence of favoritism at the executive level. Favored but inexperienced managers and individual contributors are seldom held accountable, leading to lower morale and poor culture. The nuances of the platform lead to considerable frustration for both customers and the team. There's a lack of resources and data available to assist customers effectively. Furthermore, leadership's decision-making prioritizes other factors over the well-being of students and customers. Several workforce reductions occurred throughout the year, with many disguised as performance reviews or by subtly pushing people out. It wouldn't be unexpected if this trend persists throughout this year and into the next. Additionally, it's interesting how many direct reports did not reach out to their laid-off teammates. They preach empathy yet fail to show any and that says a lot.

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Handshake Response
2y
Thank you for providing your feedback. While we’re sorry to hear that this was your experience while working here, we value your candid thoughts. It’s never easy to have to say goodbye to coworkers, whether on the leadership team or individual contributors, but we firmly believe that the individuals we have in-seat are the right ones to carry our company forward. Our twice-annual review processes are opportunities for performance to be objectively evaluated through calibration conversations with managers across a team, with attendees from the People Team and senior leadership. We recognize the growth opportunities we have within the product itself, and are confident that we have the vision and leadership in place to close those gaps. Again, we are grateful that you took the time to share your thoughts, and appreciate your candor.
1.0
Oct 31, 2023
Recommend
CEO approval
Business Outlook

Pros

I only experienced two benefits. The first was the opportunity to meet many new people, but this could also be considered a downside since the turnover rate was so high. The second benefit was being able to work on a product that had an initial mission to help students and future generations. Unfortunately, this is no longer the case, as evidenced by this and many other negative reviews.

Cons

The management seems to be unaware of what is going on in the company. There have been more than four reorganizations and multiple leaders have left within a span of just four months. The team culture and diversity are almost non-existent. The only employees who seemed to have job security were those who were brought on as "friends" of the C-level executives. Everyone else was disposable and given fake excuses to cover up the actual reasons for layoffs. The benefits, which were disguised as RSUs and options, turned out to be "fake money" for most employees due to the significant number of layoffs. Additionally, the retirement matching program is well below the industry average, approximately four times lower.

avatar
Handshake Response
2y
Thank you for taking the time to provide your feedback. We recognize that there has been a lot of change throughout the company this year, and that it is challenging to navigate any amount of change. We certainly have room for improvement in our change management practices, which will be a focus for the leadership team in 2024 and beyond. Our benefits offerings are determined in partnership with a third-party benefits team, who helps us assess the benefits benchmarks at similar companies. We always strive to ensure that our benefits are aligned with those of other companies, because we know how important these benefits are to our employees and their families. Again, we’re grateful for your feedback and appreciate you sharing your thoughts.
5.0
Sep 4, 2023

Read between the lines of all the negative feedback.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with an amazing team of colleagues and leaders. Wish it was replicated in other key areas. However, there’s positive momentum for better leadership in other areas. Good compensation and benefits, amazing colleague and mission driven organization, opportunities for growth and learning.

Cons

Work life balance is hard to gauge at times. CEO needs to listen to his leaders and pay close attention to what is not being said.

Viewing 34 - 36 of 64 Reviews

Glassdoor has 475 Handshake reviews submitted anonymously by Handshake employees. Read employee reviews and ratings on Glassdoor to decide if Handshake is right for you.