Hapag-Lloyd reviews

3.7

77% would recommend to a friend

(786 total reviews)
avatar

Rolf Habben Jansen

84% approve of CEO

66% positive business outlook

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

786 reviews
2.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

- The people: You become friends with them, enjoy working with them, talking with them, and they really make the job bearable - Paid sick days are no longer counted against you as long as you're not abusing it, but more people are taking "sick" days now because work is just stressful and overwhelming and sometimes you need to have a day to yourself; so this can be a pro and con - The office tries to boost morale with quarterly catered lunches, raffles, potlucks, and an occasional event outside of work - We do get a bonus once a year

Cons

- understaffed so work becomes overwhelming - office morale is low and tensions are high - no one cares anymore, people just do the bare minimum and leave right when work is over, there is no more dedication or hard work - there is a high turnover rate in this industry, but with Hapag Lloyd they are understaffed but HQ will not approve more employees because they don't think it is necessary - I don't think HQ or level 1-3 management has any idea how bad office morale is or how stressful and overwhelming work is - after the merger with UASC the new way with HLAG was horrible, the process and structure was terrible and the way they run their ops is inefficient.

3.0
Aug 11, 2017

Something to be ashamed of

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits relative to other competitors are phenomenal (401k is basically 6% emp + 9% HL, insurance is very very reasonable), work is easy, knowledgeable and experienced work force that is eager to educate for those who ask questions. Family friendly company with competent leadership. You won't get rich here, but pay is slightly better than industry average. Decent bonuses depending on global performance.

Cons

A few department managers that are disrespectful and short sighted (but let's be honest you'll find at least one at every company), but they're generally the exception. Advancement is difficult in the SSL industry so don't expect to rise quickly. But the most notable con -- The latest UASC merger was handled incredibly dishonestly when it came to staff retention. Area employees were told that some functions were being relocated and that they'd have an opportunity to stay aboard via interviews with other departments, but that unless they were willing to move there would be some severances. During this process they were told that current temps would not be given priority over current full time staff. They were also told that they would have multiple opportunities to interview as new positions arose, and would be given priority over outside hires. Not only was the process disorganized and haphazard, but both temps and outside hires were given jobs over qualified and tenured staff, contrary to what was disseminated through HR and management. The lack of honesty and lack of dignity shown to those being let go was appalling and disgraceful for an otherwise transparent and well run company. It left a bad taste in everyone's mouth and will not be forgotten when receiving future corporate communications. I wouldn't -not- recommend the company, but be aware that they will not always deal with you honestly.

1.0
Jun 20, 2014

Disappointing and soul crushing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large worldwide company with good benefits

Cons

Treatment by local manager is degrading, humiliating and insulting. Lack of training abilities resulting in slow learning process leaves one to feeling frustrated while manager/trainer treats you with disdain. Manager is openly rude and discourteous on a daily basis to those not in the "clique". Focus of company is on Main Office in Germany and US Headquarters leaving the outer offices to squander.

Viewing 1 - 3 of 786 Reviews

Glassdoor has 1,161 Hapag-Lloyd reviews submitted anonymously by Hapag-Lloyd employees. Read employee reviews and ratings on Glassdoor to decide if Hapag-Lloyd is right for you.