Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 357 reviews)); "great benefits such as easy to accumulate PTO and insurance benefits" ((in 251 reviews)); "Great place to work and people are great" ((in 151 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 112 reviews)); "Coworkers were great and made work enjoyable." ((in 83 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 217 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jun 4, 2014

Great company to work for

Operations store manager

Recommend

CEO approval

Business Outlook

Pros

Growing and expanding, currently trying to grow training culture in store level. Great career opportunities for those who like performance based company

Cons

Training at the store level needs to have more support from upper management in regards of making it a focus in districts instead of making sure to hit the numbers on training percent more focus on follow up on the training.

Harbor Freight Tools Response

12y

We’re excited about the growth at Harbor Freight Tools, too!, We also appreciate your feedback about areas where we can improve. I'll pass your feedback along. Thank you!

4.0

May 27, 2014

Good job, bad customers

Assistant head cashier

Recommend

CEO approval

Business Outlook

Pros

- above minimum wage, with commission and annual raises - willing to hire young people with little or no experience; it's s good entry level job- started when I was 16. - job stability. As long as you do what your told and hold your tongue with customers you're pretty set. - lots of room to move up in the company. I'm only 18 and I was promoted to management within my second year with the company. -great management team, good co-workers, fun job when working with the right people. -flexible schedules

Cons

- very many rude and disrespectful customers. I'm a young girl and I've been cussed at, threatened, and verbally harassed by many customers(name calling, screaming, very inappropriate sexual comments, etc.) - management doesn't properly enforce policies -very hard work. Sales are driven a little too hard and if an employee does something wrong not only do they get punished but so does the MOD. - I work at a very busy store with only 4 registers and our request for more registers keeps getting refused. - lots of hour cuts and often understaffed because of budget

2.0

May 20, 2014

learn to take alot of crap from customers

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great chances at increasing pay through commissions off of warranties and memberships.

Cons

Terrible customers and overrall lack of harmony with co-workers.

Viewing 3304 - 3306 of 3,451 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate