Harbor Freight Tools reviews

Poor leadership/management - the management are inexperienced and incompetent, they don't listen to suggestions well and keep making the same mistakes. It is also unprofessional of the managers to talk negatively and gossip about their own people openly to other co-workers and other departments. The managers also do not protect their own people, instead, they challenge and throw their own people under the bus in meetings in front of other departments. This is extremely unprofessional and poor management. Poor work & life balance - majority of the people work at HFT have no life, the managers expect you to work 24/7. You are asked to work at late nights, weekends and even holidays. It is extremely unhealthy and inhuman of the managers to ask their people do work such long hours. The workload is unsustainable. Not enough employee to support the quick growth and everything falls on you to complete. Poor workload arrangement - the workload here is not even. some people have a lot of workload but some don't. Again, the managers assign workload based on preferences, not what makes sense. Poor system and process - the company's system and process are very insufficient. Many people tried to change or improve them, but have not been successful.

Everything else. Upper management hated customers, had no sense of politeness or promptness. Store was always understaffed, understocked, and underperforming due to system crashes or general slowness. Managers said disparaging things about friends of mine. Customers were rude, racist and seemed to not understand the concept of retail in any form. Sales catalogs, guarantees and programs are all a joke, not worth wasting paper on, currency or otherwise. Products were shoddy; I wouldn't trust a screwdriver from Harbor Freight let alone a big electric saw that could kill me. Store was permanently dirty even when cleaned. It was like living in an alternate universe where societal progress stagnated in late '80s rural Texas and everyone used AOL search and ate TV dinners and watched America's Funniest Testicular Injuries every night.