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      Harbor Freight Tools

      Engaged Employer

      Harbor Freight Tools reviews

      3.6

      63% would recommend to a friend

      (3,449 total reviews)
      avatar

      Eric Smidt

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.2

      Senior management

      Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jan 29, 2014

      Best work experience I have ever had!

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      HFT is a small company so your relationship with your boss and co workers is excellent. This makes for better communication and a less stressful work area. The location is busy, so there are plenty of customers which helps to keep the employee busy!

      Cons

      Since it is a small store, sometimes there is an issue with being short staffed and sometimes unwanted conflict.

      3.0
      May 9, 2013

      Mixed.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleasant and understanding in-store management, coworkers all get along well, commission added to paychecks for membership and warranty sales. Entry-level is slightly above min. wage, and we receive small yearly raises based on performance. The managers at my store are very willing to work around my schedule. For an entry-level cashier job, it is not the worst.

      Cons

      Customers are often unfavorable, the warranty-replacement system is faulty and often makes the customers angry (at you), and lately the upper management has been pushing sales and mail-card collection much harder than before (resulting in excessive pressure to succeed in a task that you cannot guarantee the customer will agree to) -- they now have a policy of issuing write-ups to cashiers who do not pitch everything just right. I often disagree with the methods we are now expected to use, and I hate being forced to annoy the customers. I have also seen a decrease in hours because the stores are expected to have a certain number of employees.

      Viewing 3385 - 3387 of 3,449 Reviews
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      ReviewsHarbor Freight Tools reviews

      Glassdoor has 3,496 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.