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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

65% would recommend to a friend

(3,439 total reviews)
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Eric Smidt

69% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jun 24, 2009

Good Hours Great benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pace is usually relaxed, the benefits are very good, the pay is above average,the customers generally enjoy being there.

Cons

career advancement requires out of state relocation most of the time, lifting over 75 lbs is sometimes required, some stores are limited in space for products, making it much more difficult to work

3.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reasons for working at HFT. There is a generous employee discount of 20%. When I worked there, you had a certain degree of flexibility with the scheduling.

Cons

I experienced very long hours that were mandated from management above me. A management schedule submitted was seen as a "minimum" rather than actual. I understand being salary, but the trade off from personal to work life left a lot to be desired. I felt there was a lack of communication from upper management. When I had HR issues, I felt as though they weren't being taken seriously and that things had to get to an outrageous level before anything would happen.

3.0
Dec 17, 2008
Recommend
CEO approval
Business Outlook

Pros

they are a good company and it can be enjoyable. the coworkers are very nice. it is a job i like going to every day. they do work with you if you need time off. they can be understanding. coworkers try to help each other out as much as possible. you enjoy seeing the customers every day. some come back several times a week. you get to know them very well. you can have some good freinds with your coworkers and your customers. its nice when the whole store can work as a team. that is when every thing comes together.

Cons

the management team needs to keep employees more informed of job opputunities within the company and any new changes that happen within the store it self. they also need to train new employees that are just starting. there is know training for new employees. management is good but they do lapse in some areas. they need to make themselfs more visible on the sales floor instead of being off the floor. no using the cell phones while on the job. cell phones and text messageing are used daily for personal use and not taking care of the customer first. you cant get the help you need when they are on the cell phone.

Viewing 3436 - 3438 of 3,439 Reviews

Glassdoor has 3,486 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.