Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 362 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 261 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 78 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 218 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 93 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,450 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Nov 18, 2024

High pressure sales with zero reward.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay, starts at 15. Managers make 22+ Benefits (PTO/Paid Sick) Customers (most of them are nice)

Cons

Management, from top to bottom. Pushing high pressure sales and offering the people who make them zero incentives or rewards. Your managers and supervisors get a bonus for the sales YOU make. District management sets unrealistic goals and will term you faster than you can blink if you don't meet them. Hiring is very favoritist. It's not what you know, it's who you know and how well you know them.

Harbor Freight Tools Response

1y

We always welcome the opportunity to receive feedback from our hardworking Associates, and we are grateful for all that you do. We value people above all else. We value who you are, what you’ve experienced, and how you see the world. We know that our differences make us stronger and that high-performing people with a shared mission and values make us a championship team. Harbor Freight is an equal opportunity employer, and we believe in treating everyone equally, fairly, and with respect. We strongly urge you to share your concerns with your HR Partners. Thank you for your continued hard work in Bastrop, LA and we will share your comments with senior leadership.

1.0

Nov 2, 2024

There's better places to work

Associate

Recommend

CEO approval

Business Outlook

Pros

Supervisors are fun to work with

Cons

Store and sales managers are horrible leaders. Turn over rate is high. HR takes forever to resolve anything. No commission for associates just management. Management is very condescending and really counterproductive at times. Work life balance is an utter joke with this store, especially when the store can not retain people, and you are asked to cover shifts even during your unavailability you set up during onboarding.

Harbor Freight Tools Response

1y

Thank you for sharing your experience with us. We are grateful for both current and former Associates and we value your feedback. We strive to build a positive work environment where all our Associates can thrive and enjoy a work/life balance with a supportive management team. Your feedback will help us do that. Thank you for your hard work in Bismarck, ND and we will forward your comments to senior leadership.

3.0

Oct 23, 2024

Not bad

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, flexible

Cons

Constant pressure to sell memberships and warranties with no commissions, boring and slow

Harbor Freight Tools Response

1y

Thank you for your review. We are grateful to receive feedback from our dedicated team. We would not be able to accomplish all that we have without hardworking Associates like you. Your feedback is important to us, and we strongly encourage you to reach out to your Store Manager if you have any concerns. Thank you for your continued hard work in Green Brook, NJ and we look forward to seeing you grow.

Viewing 418 - 420 of 3,450 Reviews

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