Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 357 reviews)); "Benefits were good and inexpensive" ((in 255 reviews)); "Great place to work and people are great" ((in 150 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 100 reviews)); "Coworkers were great and made work enjoyable." ((in 82 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 210 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 102 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 90 reviews)); "Upper management is horrible." ((in 71 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 20, 2021

Okay place

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Worked with my school schedule

Cons

Poor management of stock and inventory Didn't listen to employee recommendations

Harbor Freight Tools Response

4y

Thank you for taking the time to provide us your feedback. We would not be able to accomplish all that we do without hardworking associates like you. We rely on all our associates to bring value to our hardworking customers and we’re grateful for all you do. As an organization, our goal is to be the best place to work and we are committed to improving at all levels, including management. We highly encourage our team members to reach out to their HR Partners and connect with them if they have any concerns to share. Thank you for your hard work in Los Angeles, CA and best of luck in your career journey!

5.0

Jul 20, 2021

Great place to work

Corporate social responsibility manager

Recommend

CEO approval

Business Outlook

Pros

Most employees really exemplify the core values which include Humility and Frugality. Refreshing to see in a corporate environment. No egos, just get to the point meetings and presentations.

Cons

A bit behind on environmental initiatives and technology.

Harbor Freight Tools Response

4y

Thank you for taking the time to share your feedback with us. We are always happy to hear from our hardworking team! As an organization, we pride ourselves on being a great place to work with a culture that celebrate collaboration, community, and a work/life balance for all our associates. We strive to be a great place to work by listening to our associates and improving every step of the way. Please know that we regularly monitor associate feedback in our efforts of continuous improvement. We highly encourage you to continue providing us your suggestions as we strive to be the best place to work. Thank you for your continued hard work and we’re glad to have you on the team!

3.0

Jul 5, 2021

Good pay/ hourly not salary

Logistics manager

Recommend

CEO approval

Business Outlook

Pros

Pay/bonus is very competitive for the position

Cons

Higher management has no clue what it takes to run a store. very limited staffing you will do a large portion of the physical work yourself because of constant understaffing/overscheduling of important tasks. Shifts are all over the place close on day open the next.

Harbor Freight Tools Response

5y

Thank you for your feedback. We are always happy to hear from our hardworking team! We rely on all our associates to bring value to our hardworking customers and we appreciate all you do. We are committed to improving at all levels, including management. Please know that we regularly monitor associate feedback in our efforts of continuous improvement. We always encourage our associates to reach out to their HR Partners and connect with them if they have any concerns or you may email me at culture@harborfreight.com. Thank you for your continued hard work in Pearl, MS and we’re glad to have you on the team!

Viewing 589 - 591 of 3,452 Reviews

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