employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)
avatar

Eric Smidt

69% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Harbor Freight is a good company for those that want to start off their career in the customer service industry. Good benefits and flexible schedules for college students.

Cons

Some stores like to run with minimal manning making daily task difficult to accomplish

avatar
Harbor Freight Tools Response
3y
Thank you for sharing your feedback with us. We depend on all our Associates to provide great customer service and we are grateful for all you do. Thank you for your hard work in Houston, TX and we wish you the best in your career journey.
2.0
Jul 5, 2023

8 Years Wasted

Recommend
CEO approval
Business Outlook

Pros

Always room to grow due to turnover rates. Always tasks to be completed as there's always issues left unresolved. You'll never be left guessing what to do with micromanaging.

Cons

Far too chaotic and unpredictable scheduling. Turnover is really high, always short staffed. Overburdened with additional duties that build up swiftly. Favoritism is incredibly noticable. Delegation of duties to individuals who shouldn't be given them, while avoiding actual decision-making situations.

avatar
Harbor Freight Tools Response
3y
First, we would like to thank you for dedicating over 8 years of your career to Harbor Freight. We would not be able to achieve all that we do without hardworking Associates like you. Our goal is to build a great place to work where all our Associates can flourish and succeed. Your feedback will help us do that. We highly encourage our Associates to reach out to their HR partners or the HFT outlet regarding any concerns. Thank you for your hard work in Eau Claire, WI and we will forward your comments to the appropriate HR partners.
1.0
Jul 3, 2023

No work/life balance

Recommend
CEO approval
Business Outlook

Pros

Nice co workers cause no one wants you to quit

Cons

Horrible scheduling. I'm a part time worker that works 7 days a week. Sometimes for 2-3 hours at a time which is against policy. Make the same money as a cashier but work late nights, deal with trucks and continuous stocking

avatar
Harbor Freight Tools Response
3y
We always welcome the opportunity to hear from our hardworking Associates. We want you to know that we regularly monitor Associate feedback in our efforts for continuous improvement. We value people above all else and we encourage you to reach out to your HR partners or you may email me at culture@harborfreight.com regarding any concerns. Thank you for your continued hard work and we appreciate the feedback.
Viewing 691 - 693 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.