Harbor Freight Tools reviews

I spite of the preaching to improve work/life balance, there really isn't any for the store manager. Core hour for store managers are 47.5 per week, but most weeks it will be more like 55 to 60. There are so many special events each year that require extra hours to be worked. The company has an average of 5.2% labor for the year. I know of stores that were forced to work with less than 4.8%. That means managers spend most of their time doing rather than managing. Managers have little power to uphold return policies, because if the customer calls corporate, the manager must do the return and apologize to the customer, and give them a gift card for 10 to 50 dollars for their trouble. District managers work with store managers that will suck up to them, but will turn their backs on the managers who won't play their power games.

Executive team is a joke. It's unfortunate the power that be isn't smart enough to realize he's simply a cash cow for the other powers that be. Very sad.