employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,454 total reviews)
avatar

Eric Smidt

66% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work around tools. Decent Employee discount. Competitive starting salary. Industry standard Employee benefits.

Cons

I am unsure of other areas, but the district that I worked in (which includes most of North Texas [specifically the Richardson location]) may have become one of the worst places I have ever worked. When I was fist hired on, the store manager was almost never there, and one of the Assistant store managers was always condescending, and combative. The store went through a few store managers for a while, until we got Jeff. Not only was he the best Harbor Freight manager I ever worked with; he was in my top three people I've ever worked under... anywhere. He moved on to a different location and took the good ASM with him. That left our location with the terrible ASM, and a new SM. The new store manager is the second worst manager I have ever worked with. She has no communication skills, and cannot be bothered to coach and train. She is, however, very skilled in handing out write-ups... like it's her job. I received more of them in my last year there (under her) than in the rest of my jobs for all of my adult life... and I'm 50. Of course, she is empowered by the district manager, who always backs her play even if she is wrong. The same district manager who tried to convince me (during one of my write-ups) that Friedrich Nietzsche said, "be the change you want to see in the world". When I said that it was a statement that was misattributed to Mahatma Gandhi, he said, "Yeah, but Nietzsche said it a couple of hundred years before him." Honestly, I hate that I was terminated by these people. I mean, what a blow to your ego.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

Viewing 16 - 18 of 3,454 Reviews

Glassdoor has 3,501 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.