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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, that's about it. Hiring manager was nice and knew the job was pretty terrible. I guess if you like smelling like tools you'd like working here. I could listen to music when we did restocking. Commissions on larger items paid out well if you were a decent salesman.

Cons

Everything else. Upper management hated customers, had no sense of politeness or promptness. Store was always understaffed, understocked, and underperforming due to system crashes or general slowness. Managers said disparaging things about friends of mine. Customers were rude, racist and seemed to not understand the concept of retail in any form. Sales catalogs, guarantees and programs are all a joke, not worth wasting paper on, currency or otherwise. Products were shoddy; I wouldn't trust a screwdriver from Harbor Freight let alone a big electric saw that could kill me. Store was permanently dirty even when cleaned. It was like living in an alternate universe where societal progress stagnated in late '80s rural Texas and everyone used AOL search and ate TV dinners and watched America's Funniest Testicular Injuries every night.

1.0
Aug 6, 2013

Worst place to work in the history of jobs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Stay away if you can.

Cons

How much you get paid depends on a weekly budget of hours. The less hours given to the stores the less you work. You could work 40 hours one week then 10 hours the next. Had it happen a ton of times but more like 20 hours one week 8 the next. No stability and they do not care about employees at all. Turnover rate of employees is ridiculously high. Hire new employees every month because the current part-timers get smart and quit....as I did as soon as I found a new job.

3.0
Jul 28, 2013

No accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible with schedule, and middle management is decent.

Cons

The company is very inefficient, and hemorrhages money.

Viewing 214 - 216 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.