Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 359 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 254 reviews)); "Great place to work and people are great" ((in 153 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 109 reviews)); "Coworkers were great and made work enjoyable." ((in 79 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 19, 2019

Depends on your boss

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, salary and bonuses easy to achieve.

Cons

Corporate DM and above think they are better than store employees

Harbor Freight Tools Response

Thanks for sharing your feedback with us. Please know that we are dedicated to training and promoting internally at Harbor Freight Tools, and we will use your feedback to shape our future. Glad to have you on the team!

2.0

Jan 3, 2019

Poor Work/Life Balance

Customer logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Convenient location Good Health Benefits 20% Employee Discount

Cons

Constantly Changing Schedule (even after it has been posted) Rude Managers Low wages Not enough staffing for work load Work/Life balance is nonexistent Constantly working outside without the pay considerations Bonuses are a joke don’t let management convince you otherwise Commissions are great as long as the customer never returns the item.

Harbor Freight Tools Response

We appreciate you taking the time to share your feedback with us. As you know, one of our Core Values is “Continuous Improvement,” which means listening to our Associates every step of the way and learning as we grow. We are especially listening to feedback regarding management and hours, and we'll share your comments with the appropriate Associates. Thank you for your continued hard work in Harrisonburg and for being a part of the Harbor Freight Tools team!

2.0

Jan 1, 2019

May be a good co. to work for but I had poor store manager

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Company is profitable and growing fast, so lots of opportunity Nice employee discount Great benefits program with very competitive employee cost Good incentive comp schemes, especially for sales roles

Cons

My Store Manager had zero people skills; the employess universally disliked working for him Hours are late for Logistics employees (for "PM stores", working 4 till midnight 3-4 days per week) "Full time" employees were only scheduled ~32 hours per week Too much focus on SOP; management too ready to play "Gotcha" if i's weren't dotted and t's not crossed. Work is very physical when unloading freight; mind-numbingly tedious when doing endless price changes, changing pricing tag overlays, etc. Very little attention paid to customers

Harbor Freight Tools Response

Thank you for sharing your experience at Harbor Freight Tools with us. Please know that we will share your feedback with the appropriate Associates in our efforts of continuous improvement. We greatly appreciate all your hard work in La Mirada and wish you the best.

Viewing 283 - 285 of 3,450 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Depends on your boss

Poor Work/Life Balance

May be a good co. to work for but I had poor store manager

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