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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)
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Eric Smidt

69% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 22, 2015

An Honest Review From A Real Person.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is above minimum wage. There are unlimited commission opportunities. Our 1st line supervisors are very helpful. It's a fast paced environment, so the time flies by quickly. They offer paid time off.

Cons

The senior leadership doesn't really lead, and are often condescending when we ask questions. The mid-level managers are the most helpful to us, but they are so tasked out, that we try not to bug them too much. Employee turn-around is wickedly fast-- they are constantly taking in new hires. The few experienced employees that this store has carries nearly all of the weight, because there aren't enough experienced people there, and on the clock, to train all of the new hires. This is also the reason why mid-level supervisors are so tasked out, because there is way too much work to do, but not enough experienced people to get it all done-- so they often have to do majority of the work themselves. Employees are often asked to perform tasks outside of their job description, so it's not uncommon to be required to perform the workload of two or more people, but not receive extra pay for performing the additional duties. There seems to be no advancement opportunities. There are only part-time positions available. There is never enough hours to go around, so it would be stupid to not have a second job. It's rare to feel a sense of accomplishment, because the work is never done. We hear more complaints than appreciation for the work that we do perform, from the senior leadership.

1.0
Nov 19, 2015

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is no benefit to working at this vile company.

Cons

Customers are horrific, the staffing levels for the amount of work is ridiculous. Get rid of the overnight shift as this is a joke. Upper management, including the store management is a complete joke. HR is by far the most dishonest entity in the company. You can have false allegations and be terminated due to these allegations. There is no protection for the employee unless you are "liked". Racial statements were being made and no response from HR. Worst work environment ever

2.0
Nov 18, 2015

Growing Company with Challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow with the company is there if you are able to travel. Great benefits and product to promote to customers.Training is available.

Cons

Work schedule can be anytime day or night depending on what has to be done. This tends to put a strain on work-life balance. Light staffing creates challenges to get required training completed. No central location to do load outs for customers. Benefits and decent wage only available to full time employees.

Viewing 2884 - 2886 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.