Is Harris Teeter a good company to work for as a Customer Service Representative/ACCOUNTING?

Customer Service Representative/ACCOUNTING professionals working at Harris Teeter have rated their employer with 3.5 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Harris Teeter employees being 3.3 out of 5 stars. Search open Customer Service Representative/ACCOUNTING Jobs at Harris Teeter now and start preparing for your job interview by browsing frequently asked Customer Service Representative/ACCOUNTING interview questions at Harris Teeter .

Does Harris Teeter pay Customer Service Representative/ACCOUNTING employees well?

Customer Service Representative/ACCOUNTING professionals rate their compensation and benefits at Harris Teeter with 2.8 out of 5 stars based on 85 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/ACCOUNTING salaries at Harris Teeter.

What are the top reviewed jobs at Harris Teeter?

Cashier (930) , Produce Clerk (173) , Deli Clerk (169) , Sales Associate/Cashier (161) , Personal Shopper (153) , Customer Service Clerk (129) , Front End Cashier (87) , Barista (86) , Customer Service Representative (83) , Fresh Foods Clerk (81) , Harris Teeter Cashier (78) , Assistant Customer Service Manager (70) , Cashier/Bagger (61) , Part Time Cashier (53) , Overnight Stocker (52)

What are the pros of working at Harris Teeter according to real employee reviews?

"The people that I work with are great and there are customers I look forward to seeing every week." ((in 254 reviews)); "They allowed me to work super flexible hours and were really understanding of when I wanted to leave on vacation with my family." ((in 242 reviews)); "Fun job not too hard and nice coworkers" ((in 224 reviews)); "Flexible hours and bonus checks twice a year" ((in 157 reviews)); "There was good and flexible scheduling" ((in 131 reviews))

What are the cons of working at Harris Teeter according to real employee reviews?

"Management was poor and bad at communicating" ((in 590 reviews)); "Pay is low for the amount of work that needs to be done (though on par for the grocery industry)" ((in 458 reviews)); "Bad managers that expect you to let the customers be abusive to you." ((in 259 reviews)); "Upper management does not care about the everyday employee." ((in 75 reviews)); "no training for the Refrigeration mechanics" ((in 65 reviews))

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Harris Teeter

Harris Teeter Customer Service Representative/ACCOUNTING reviews

3.5

35% would recommend to a friend

(85 total reviews)

Tammy DeBoer

100% approve of CEO

27% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.3

Work/Life balance

3.1

Culture & values

3.0

Senior management

2.8

Compensation and benefits

Customer Service Representative/ACCOUNTING employees have rated Harris Teeter with 3.5 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative/ACCOUNTING professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Customer Service Representative/ACCOUNTING professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

3.0

Apr 23, 2025

NOT BAD

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

benefits, flexible hours, advancement in the company

Cons

politics, favoritism, corporate is not in tune with store environment

2.0

Apr 1, 2025

meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great for a first job Great for weekly pay Great for offering jobs to people with disabilities

Cons

Bad for being not wanting you to get overtime Bad for being afraid of a customer "calling corporate" and they Bad for giving raises Bad for calling you on your day off

4.0

Dec 16, 2024

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

flexible hours decent wages friendly staff

Cons

under staffed over worked some unfriendly managers

Viewing 4 - 6 of 85 Reviews

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Harris Teeter

Harris Teeter Customer Service Representative/ACCOUNTING reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

NOT BAD

meh

customer service

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