Harris Teeter Bagger/Customer Service reviews

3.7

74% would recommend to a friend

(179 total reviews)
avatar

Tammy DeBoer

29% approve of CEO

71% positive business outlook

Bagger/Customer Service employees have rated Harris Teeter with 3.7 out of 5 stars, based on 179 company reviews on Glassdoor. This indicates that most Bagger/Customer Service professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Bagger/Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

179 reviews
4.0
Oct 10, 2013

Good job

Recommend
CEO approval
Business Outlook

Pros

good hours, good pay, good managers

Cons

Boring, Slow, repetitive, hot, short breaks

3.0
Jul 26, 2012
Recommend
CEO approval
Business Outlook

Pros

-Friendly and upstanding coworkers -Pleasant and professional management -Benefits -Bonuses twice a year -Easy to get time off -Willing to work with school schedule -Most customers are nice and friendly, not too many difficult ones. -Team-oriented environment -Weekly paycheck -Regular review of job performance, letting you know where you stand. -Lots of cross training in different jobs and departments. -Pay is slightly above average for the industry

Cons

-Constantly cutting hours. -Not enough baggers. -No conveyor belts at checkout lines causing cashiers to have to constantly bend down to get groceries out of carts. -Corporate-like atmosphere. -No employee discounts.

2.0
Nov 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Good esprit de corps among employees (front line). We all seem to know we are the bottom of the totem-pole, even though we are the last, and most important employees the customer has contact with.

Cons

NO FULL DISCLOSURE AT THE INTERVIEW, OR DURING COMPUTER TRAINING. I was NEVER told that as a cashier/bagger I would be expected to perform janitorial duties in the mornings and during evening shifts. IF YOU ARE GOING TO BE A CASHIER / BAGGER, YOU CAN EXPECT TO BE CLEANING TOILETS, SCRUBBING DOWN URINALS, DEALING WITH FEMALE-BIO-HAZARDOUS MATERIALS, EMPTYING EXTERIOR RECYCLE-BINS (DISGUSTING, FULL OF GARBAGE). You are provided with very inadequate safety precautions, e.g. very thin latex gloves only. All this as well as being expected to perform excellent customer service at checkout, carry-out to the customer's cars. DO NOT ANSWER YOUR PHONE ON YOUR DAYS OFF, they have a nasty habit of calling you in to work! Their "on-call" system is a scam. Because you have to call-in to "check" on your status (wether or not they will need you that day), legally they do not have to pay you for the on call time. So, your day is wasted, especially if you're on call for a PM shift. UNFAIR. ALL THE ABOVE, NOT TO MENTION A TOTAL LACK OF ANY "ATTABOYS" FOR A JOB WELL DONE, FOR MINIMUM WAGE! ! ! I REPEAT, ...MINIMUM WAGE!!

Viewing 175 - 177 of 179 Reviews

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