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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (784 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      784 reviews
      4.0
      Jun 18, 2021

      Still good through growing pains

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership at the top have pure intentions. I have enormous respect for Dan, the CEO, he is one of the most sincere business leaders I've ever come across. Transparency is stressed across the company, which is refreshing, even if not always achieved. The mission of the company is one that any person can feel good about contributing to, and I would say in large part the work that happens really matters. It makes differences in millions of people's lives whether they've heard of Health Catalyst or not. The culture in large part is still a positive one, with emphasis on learning, delivering value, and personal growth.

      Cons

      Some of the ideals held by leadership don't make it down into the entire organization. In my story in particular, it's very hard to move to another job function that I'd likely have more of an impact in. I've personally been passed over in a job change because of reasons other than merit (seniority), outside hires who I've found through direct feedback did not interview better than myself (leadership stresses promotion from within), or just simply not being 'qualified'. It did not used to be this way - Health Catalyst had more talented people as a percentage than any company I worked for previously, and the freedom to move around and be valuable was only limited by your desire, since presumably you were already intelligent and driven enough to be hired. Something has changed. Compensation has been slowly eroding since going public, likely due to the preeminent goal of becoming profitable. Raises have been on pause for a couple years, 401k matching has decreased, and bonuses are now in the form of stock that doesn't vest for a year or more. There used to be a mantra of keeping employees first, but that is no longer true, it's closer to how an average company treats it's employees. It used to be unimaginable for me to consider moving on from Health Catalyst, even just a few short years ago, but it's lost some of it's shine to me.

      avatar
      Health Catalyst Response
      4y
      Thank you for sharing this review and feedback, and I appreciate the detail both as it relates to your positive experiences and also the negatives that you've experienced more recently. Thank you also for your kind words. I want to acknowledge that during the pandemic we did need to make some negative adjustments to team members' benefits, like the 401(k) match, and hold off on companywide raises, in response to the company's slower growth during the pandemic. I regret that we needed to take those actions, but was also grateful that those actions enabled us to avoid layoffs during the worst stages of the pandemic, when it would have been particularly difficult for a team member to find a new job. I'm encouraged to see the company's growth accelerating in 2021, and as this growth acceleration continues, that will enable us to share in the company's success with every team member. Likewise I acknowledge that it is hard for any company to achieve profitability, and that is certainly true for us. But we're making meaningful progress towards this important goal, and even with these constraints, we are striving to share as much compensation positives with team members as we can possible enable within these profitability constraints. I also certainly want Health Catalyst to be a place where team members feel they can move towards new opportunities in different areas of the company, with support and flexibility. I'm sorry this hasn't worked out ideally for you recently. Perhaps I can be of help -- would you be open to visiting 1:1 so I can better understand your situation and goals, and advocate and support you pursuing them, perhaps acting as a reference for you as you apply? If you're open to this, please just reach out to Jenn Howard and she'll get some 1:1 time scheduled. Also, you can always reach out to People Operations -- to Linda Llewelyn our Chief People Officer, or to Trevor Smith, our head of recruitment, to ensure you have an up-to-date view of all the positions that are currently open and posted at Health Catalyst. I hope these actions can improve your personal experience at Health Catalyst. Thank you for your 5+ years of contribution to our company -- that is significant and valuable and appreciated. Best, Dan
      4.0
      Jun 17, 2021

      Lots of change and growth

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing cultural values, good people, great leadership, lots of growth which equals lots of opportunities. Very exciting to be a part of enormous growth. Benefits are wonderful, leadership is transparent and truly helps each of us feel like owners.

      Cons

      Some of the department managers do not hold the same core values (smart, humble, hard-working, continuous learner) that leadership deems important in its employees. This can be a struggle and counterproductive for growth. This creates continuous road blocks that can prevent employees from really shining in their roles and having the opportunities to do/try new things. Negativity and pessimism breed a lack of productivity and can stunt individual and organizational growth at a time when we need it most.

      avatar
      Health Catalyst Response
      5y
      Thank you for this feedback and review, I appreciate it. I'm glad to hear of the positive elements of your experience including the resonance of our values, and the growth of the company which provides growth opportunities as well. Thank you also for highlighting that we need to be vigilant in ensuring consistency at every level in the company. The manager 360-degree feedback process will help in this regard, and I will spend several hours reviewing every people manager's feedback. We will work with every servant-leader at Health Catalyst to apply this 360-degree feedback to reinforce what is working well, and then to strive for improvement where this is needed. Thank you again! Dan
      5.0
      May 20, 2021

      Engaged, Ethical, Energetic Leaders and Proven Capabilities

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      New President responsible for growth is former CFO of Health Catalyst. He is high energy, client focused, active listener, and eager to learn and do what is best for the client and company to deliver value. New Chief Revenue Officer was elevated via recent acquisition and also listening, learning from colleagues and clients - committed to do delivering value to clients and the sales team. Both have an open door policy and are consistently responsive to colleagues and clients.

      Cons

      The recent acquisitions have added value and address areas where Health Catalyst needed deeper capabilities, however the integration of these capabilities could be expedited more effectively towards a more holistic solution set.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and feedback, and for contributing in such a critical area for our company -- growth is the lifeblood of the company and its future! Thank you also for the feedback about your positive experiences with our growth leaders -- I agree with your assessments! I also agree that we can get better and better at integration of acquired companies, and we're working to continuously improve there! Best, Dan
      Viewing 325 - 327 of 784 Reviews
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      ReviewsHealth Catalyst reviews

      Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.