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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (784 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      784 reviews
      4.0
      May 9, 2021

      Three years, lots of growth, lots of change, still want to stay

      Analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The company's values, mission, and C-suite leadership continue to hold my respect and admiration. Prior comments and feedback have been listened to and affected meaningful change. -Quality of the team members has been and continues to be the best I've had the privilege to work with. -Despite the amount of change and some of the resulting unknowns, I still feel a part of something important and meaningful.

      Cons

      The amount and level of change, irrespective of COVID-19, has had some negative effects: -Changes have not been announced well or communicated clearly in some cases -Expectations have been difficult to understand fully through the changes -Future outlook of the company has been communicated well, but how changes affect the outlook of different departments within the company has not been.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and feedback, and for three years of meaningful contributions to the success of the company. Thank you also for sharing the positives you've experienced, we will try to reinforce and keep enabling those elements you highlighted. And thank you also for sharing the cons and advice. Your perspective is resonant and it highlights the tension between the principle of transparency and completeness of decision/communication. It's an elusive balance and I'm confident that we don't always get it right. We are trying to be more mindful in 2021 and beyond of consistency in communication, and in providing each manager with opportunities to communicate with their individual teams, more frequently, which should allow for more tailored communications, relevant for each team. We'll keep working at it. Thank you again for your contributions these past three years! Best, Dan
      5.0
      May 5, 2021

      The best company I've ever worked for

      Analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team-member experience at Health Catalyst is very good. I find myself constantly surrounded by very smart people who care about the work they do, whether they are employees or clients. A good work-life balance is encouraged, and self-care is often emphasized. Employees can work from anywhere and are not required to regularly come into the office. I believe that the C-suite genuinely cares about the staff, and by-and-large know what it takes to make the organization thrive. During COVID the company made significant efforts to not lay-off employees, including reducing some executive’s pay and allowing employees to take unpaid sabbaticals. I find the pay and benefits to be generous, overall. My base salary is about what I would expect for my role - perhaps even above average - and the benefits are very good. • Health insurance is only a couple of dollars out-of-pocket each month if you complete the quarterly wellness challenges, and the coverage is good in my experience. • They provide a number of novel health benefits such as free therapy/crisis management, Headspace memberships, Sword physical therapy, and Livongo diabetes management. • If you have an HSA, they will give you $500 at the beginning of the year, and match $100 per month in contributions. • The retirement plan (run by Empower Retirement) has a decent selection of funds and relatively low fees for a 401k provider. I believe we currently pay a 0.23% asset-based charge, which is low in my research. • The 401k match is 100% up to 3%. This was recently lowered from 100% up to 6%. I am disappointed in what amounts to a pay cut, but I think this is about average. I know many companies do things like a 50% match up to 3%, so I feel as though HC is competitive. • There is a $10k/year education allowance that can be used for degree programs, training, travel to industry conferences, books and other materials. • There is an employee stock purchase program which allows you to purchase up to 15% of your base salary in HCAT stock, every six months, at a 15% discount. I would encourage people to look up the advantages of an ESPP. • The company provides gym, phone, and home internet allowances. These come out to be just under $2k for me each year. • There is a $1000 dollar lifetime home office allowance, which you can then keep. • The office environment was always very good before COVID with free snacks and a gym. We will be moving into a newer, better workspace this June.

      Cons

      Maybe it’s just the tech industry, with its high pay and good benefits, but I sometimes feel a sense of entitlement from coworkers. As a point of reference, I’ve heard complaints about the $1000 office allowance not being enough to buy everything you could need. Most places I’ve worked would scoff at providing an office allowance you can keep. Since going public, there has been a much greater emphasis on profitability (understandably). As time goes on, I fully expect this to encroach on some of the more generous employee benefits. For example, during the COVID pandemic the company ceased matching 401k contributions for a few months as a cost saving measure. When the match was reintroduced, it was cut in half. Another example is the employee bonus structure. Recently, they have changed the bonus structure from quarterly cash bonuses to annual bonuses of $30% cash and 70% stock grants (RSU) that don’t vest for a year. Presumably, this will save the company money, but it is less useful to employees. None of this is a deal-breaker, but the days of splurging on employees with private equity money is over.

      avatar
      Health Catalyst Response
      5y
      Thank you for this thoughtful, insightful, detailed review, and for your contributions to the company these past 3-4 years as an Analytics Engineer. I appreciate all the positives that you shared about your experience at Health Catalyst, and we will strive to preserve the compensation and benefits elements that you highlighted as opportunities to signal to team members their central importance to our mission -- at the center of the flywheel. I also appreciate your feedback about some of the cons and the advice that you shared. We as a company do need to stay on a positive path towards profitability, which necessitates more close stewardship and management of our expenses, but we will strive to be as generous as possible, as soon as possible, with team members, within those financial constraints. We are also working on updated travel and face to face meeting guidelines, and are excited to prepare to reopen the offices next month and begin a more significant return to normalcy. Thank you again for your contributions to our company these past 3-4 years! Best, Dan
      4.0
      Apr 30, 2021

      Exciting Place to Work

      Senior analytics engineer (aso)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is growing fast and there are a lot of opportunities still at this stage in the company, it is an exciting place to work. Leadership and management care about the people in the company, they sincerely care about everyone. If you are interested in a career in healthcare, data, or both, this is an excellent place to work. You get a good variety of projects when you are part of the ASO (Analytics Service Organization). The ability to have complete flexibility of working from home or in the office, is really nice. This culture that was established pre-COVID set our company up to succeed and have very few issues with offices temporarily shutting down where other companies had to flounder and quickly adapt. I feel like the communication from leadership and management is very transparent and honest. The benefits package is overall really good. The Health Catalyst culture is great, the people that work here are hard working, bright, and refreshingly humble and kind.

      Cons

      401K Matching was reduced which has been a major frustration for many, including me. Experience, assignments, and opportunities vary a lot depending on clients you are assigned to. I am very confused about the PTO policies, I really don't know at this point what an acceptable amount of time to take off is, I feel like the total PTO and holiday allotment has been reduced.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and for your feedback about your experience over the past 1-2 years as a Senior Analytics Engineer at Health Catalyst. I appreciate the positives that you shared in terms of feeling cared for, communicated to, and finding the culture positive, with flexibility and variety! I also appreciated the feedback about the cons in your experience regarding the reduction in the 401(k) match and some confusion about PTO and holidays. It is particularly tricky in the Services functions to find an acceptable and sustainable balance between hours worked per week, desired vacation time, and a financially-sustainable amount of billable work. We have developed a framework that allows for some flexibility for team members to dial up or down different components and still be financially sustainable. There is a presentation that we reviewed in a prior All Team Member meeting that the Professional Services Leadership also has that could be helpful -- perhaps you could request from your manager. I also appreciate your feedback in working to understand team member interest as an important component of client assignments -- this is a great suggestion. I'll share this with leaders, and would invite you to also share this with your manager. Thank you again for your feedback and for your contributions to our mission! Best, Dan
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      Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.