Health Catalyst reviews

3.3

43% would recommend to a friend

(785 total reviews)
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Ben Albert

41% approve of CEO

26% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

785 reviews
5.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst has been a great place to be early in my career. Within the DOS platform organization I have (almost) always had skilled managers and mentors. Each member of the team has a say and is trusted to perform their role. I have been able to continually progress in my career because of that trust coupled with the tremendous influence of world-class team members in the engineering organization. The leadership team does a phenomenal job communicating company decisions (even difficult ones) and living the values they preach. Dan, the CEO, often talks about all HC team members as fellow owners in the company. Regular equity grants make this technically true but the leadership team's actions make it feel true as well because they regularly seek and act on our feedback. I love the flexibility offered by Health Catalyst (unlimited/flexible PTO, work from home policies, etc.). I have had the option to work from home for years now so my day-to-day life has changed very little during the pandemic. I was recently promoted to a new position and have been very pleased with the support I have received from various organizations of the company as I navigate new challenges. Generally speaking, help is available when you need it.

Cons

The business has been strongly impacted by COVID-19. Those impacts did not lead to layoffs but have meant 401(k) matching and compensation adjustments were put on pause. Position eliminations (for open job listings) have also left my team indefinitely smaller and forced us to push back the delivery of helpful features in our applications. As the company grows it's hard to keep tabs on everything that is happening. This is probably an expected part of growing quickly but we're not immune to it. Increasing team specialization feels like it leaves less room for cross-discipline pollination. The business path to profitability feels less sure than it did at the beginning of the year. I'm not sure if this is completely due to COVID-19, in fact, my feeling is that it's not. Sales updates are generally positive but it feels like the same kinds of sales activities we have performed in the past are falling short. That said, this could be off as this is not my area of expertise.

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Health Catalyst Response
5y
Thank you for your feedback and for your leadership in the DOS organization for the past 5-7 years! I'm grateful for your hard work and contribution! I also appreciate your emphasis on the importance of the company getting to its stated objective of profitability, while also still staying focused on the mission. We will discuss this at length in our upcoming all team member meetings, as fellow owners, and confirm our focus on these important goals. Thank you again for your contributions and your trust. Best, Dan
4.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Great culture, I feel comfortable asking for a one on one discussion with any of the leadership. Genuinely tries to address concerns and is very generous in making accommodations. Very flexible with work life balance, my wife has had two children while I have been employed and I have never felt pressure to prioritize work above the needs of my family.

Cons

Slow software releases to custom client environments. Slowly and painfully trying to standardize the environments while keeping existing clients happy and supporting old releases. Hotfixes, custom install scripts, and supporting linearly scaling sql server vms causes a slow churn of software updates. DOS, gets maybe 2 or 3 releases a year. Meanwhile other (EDW, big data, and BI)software vendors are surpassing Health Catalyst in features and scale.

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Health Catalyst Response
5y
Thank you for your review and feedback, and thank you for your 5+ years of contributions at Health Catalyst! Thanks also for your positive feedback, and for your perspective on some ways we can improve from a software development perspective. As part of our annual planning process we have a focus on our DOS platform vision for the next 3-5 years, which includes a deep dive assessment of where we are strong and where we need to improve and strengthen our capabilities relative to competitors. We'll discuss this project during a number of all-team-member meetings and I believe we'll make specific investments and plans to improve in 2021. Thank you again for your contributions! Best, Dan
5.0
Oct 2, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

I appreciate Health Catalyst for taking all of us under their wing. I know this is uncharted territory. They are a solid company and I am happy working for this company.

Cons

Deadlines are to be met, but we have obstacles that have prevented/delayed any progress that we had made towards the deadline. This can be frustrating and sometimes conflicting on how we manage time between client and Health Catalyst. My immediate manager is awesome and does everything she can to help us and help our moral.

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Health Catalyst Response
5y
Thank you for your review and feedback, and I'm grateful to have you as a teammate and a colleague, now for a full year! Thank you also for the positive feedback regarding your manager -- she sounds like she is personifying the kind of servant-leadership we hope that every manager and leader is striving for at Health Catalyst. We'll also work to find the right balance between involvement from an upper management perspective and not micro-managing, and hopefully you'll see some improvement there. Thank you again for your feedback and happy holidays! Best, Dan
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