Health Catalyst reviews

3.3

43% would recommend to a friend

(785 total reviews)
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Ben Albert

41% approve of CEO

26% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

785 reviews
5.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- Generous benefits include healthcare (low premiums, and generous HSA contribution), dental, vision, life insurance, flexible (unlimited-ish) PTO, so many holidays; awesome allowances for home office equipment, fitness / gym memberships, home internet, cell phone, and an amazing education budget. - Leadership is very transparent, and the most sincere of anywhere I've worked. They don't just say that their employees are important, they show it through actions. They are willing to talk 1:1 with anyone. - The culture at Health Catalyst makes me feel like I'm in a safe environment where I'm respected as a person and not treated as a number. - Work-life balance is highly valued. - Very remote-friendly company. - The mission of Health Catalyst is truly meaningful and I actually feel like I'm part of something that improves lives and healthcare outcomes. This mission has been made relevant more than ever in the current situation of the world.

Cons

- Day-to-day work in the Professional Services department is highly dependent on each client. Most times you will be part of projects that are engaging and fun, other times they may be boring and repetitive. Occasionally client expectations may be unreasonable. - Could have some improved internal training courses for new employees and employees wanting to grow. However the company realizes this and has been making some great improvements over the past year with new programs currently being rolled out.

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Health Catalyst Response
5y
Thank you for your feedback and for your contributions within the Professional Services organization these past 1-2 years -- you are directly contributing to our client health systems' ability to use data & analytics to measurably improve. I'm grateful to you for being willing and committed to this mission and to operate right on the front lines. Thank you also for your emphasis of the importance of a manager in protecting team members, in advocating for them in difficult client settings or as it relates to career development and advancement. We will continue to emphasize and reinforce these behaviors as we interface each week with every people manager at Health Catalyst. I also appreciate the suggestions around how we might streamline career development -- we'll continue to work in this area and in the area of internal training as well! Thank you again for your direct contributions each day to our clients' success and to our achievement of the mission of the company. Best, Dan
5.0
Mar 18, 2020

6 Years In and Still the Best Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leaders are top-notch. They easily adapt to the situation and initiate necessary changes for the benefit of the employees and the company. i.e. with the COVID-19, the company reacted fast and have everybody do work from home and provided the employees with equipment to WFH.

Cons

Too much reorganization going lately. It is becoming hard to keep track of who's who.

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Health Catalyst Response
6y
Thank you for sharing this review, and thank you for six years of really meaningful contributions to our company's mission and success! It is so significant what you have given to our company by choosing to come and to stay for so many years. Thank you also for your kind words. We will try to continue to be nimble in the face of this current COVID-19 situation, both to keep our team members safe, as well as to contribute to a positive global response to this challenging circumstance. I'm grateful to be in an organization that can directly support our wonderful health system clients as they are on the front lines of responding to this unique situation. I also appreciate your feedback regarding the challenges associated with our reorganizations. And I acknowledge that we've made some meaningful organizational changes as part of the 2020 planning process, and that every time we make an organizational change it causes disruption to many team members. I apologize for this disruption and challenge. As we've discussed in the past, it is an elusive balance to find between being nimble and changing as we continue to be a fast-growing company, and not changing so much that we can't be productive and effective. Our attempt in finding that balance is, wherever possible, to batch together the organizational changes once a year, in the planning process, and then to hold the organization constant throughout the rest of the year. But we don't do this perfectly today, and there are still circumstances where we need to make changes even outside the annual planning cycle. But please know that we are striving to minimize the number of changes we can make, and I hope that we'll have several months ahead of more constancy regarding our organizational structure, until the next planning cycle, with the one note that it's hard for anyone to predict the full impact of the COVID-19 situation. So we'll keep watching and learning and observing, and strive to find the optimal balance, knowing we won't always get it exactly right. Finally, I appreciate your positive feedback regarding transparency. We'll try to increase transparency and communication particularly during these times of unique challenge and uncertainty, related to the COVID-19 pandemic. Even in times of great uncertainty, there are also things that don't change, like our mission and like the timeless principles we strive to adhere to, and those foundational unchanging elements will help us work through and get through these challenges together. Thank you again for your review and feedback! Best, Dan
5.0
Mar 5, 2020
Recommend
CEO approval
Business Outlook

Pros

This is a real special place to work. I absolutely enjoyed working for my community medical center. I joined Health Catalyst to continue do meaningful work, but with a huge multiplier. Now I am a part of something that WILL transform healthcare. I am fortunate to be on the receiving end of so many good things which keeps me in a perpetual state of gratitude. (I don’t have to advocate for adequate equipment, time-off, or wages) My teammates are skilled, kind and enjoyable to be around. Again, this is special.

Cons

Well if there are, I have several avenues to voice my opinion and know I will be heard. Oh we need to find another holiday to put on the calendar. (kidding, we have 23 "holidays" this year)

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Health Catalyst Response
6y
Thank you for sharing this feedback and for submitting this review during our last All-Team-Member meeting! Sorry I didn't see it pop up while we were in the meeting, but we will absolutely review your feedback during today's All-Team-Member meeting. Thank you also for your many years of contribution to our mission and growth as a company! I'm grateful you took a risk all those years ago, in leaving a health system setting to join us. And I'm energized to hear that you have felt a fulfillment of the "multiplier effect" opportunity that Health Catalyst can offer, to help many health systems become stronger and more effective, through our work supporting them. I'm also encouraged to hear that you feel well taken-care-of at Health Catalyst. That is certainly our objective and goal for every team member to feel this way. I'm also encouraged to hear that you feel comfortable raising concerns or issues through multiple avenues. This is critically important for every team member to feel this way, because this is how we will keep improving, and we will always have areas for improvement, and issues that need to be addressed. Thank you again for so many years of contributions in a centrally-important role, core to the value we try to add to this critical healthcare ecosystem, around data engineering. Best, Dan
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