Pros
I have seen a lot of change as HealthCatalyst has grown over the past 4 years. The mission to transform healthcare has remained the driving force of the entire company: executives, department leaders, team leads, and individual contributors. I feel the drive to contribute to that daily and it is so rewarding to see the customers I work with having success improving their business to enable better care and saving patient lives. I worried that the great culture of innovation, humility, and balance would decline as rapid growth occurred. But is has remained fully intact. A year ago, I was concerned that wage adjustments seemed hap-hazard, but a recent policy was put in place with annual, very generous wage increases, not tied to promotions. If I am enjoying and excelling in my current role, it now feels like I could remain long-term. I can stay in the technical space and not have to jump into management roles purely to increase my salary. I am excited for the future of HealthCatalyst, the vision of the executives here, and for my own career.
Cons
I have been involved in a few internal improvement projects that either fizzled out or that were taken over by other team members due to miscommunication around what was being done and by whom. I appreciate that we are drinking our own KoolAid by trying to create a culture of improvement, but I wish it was better organized and that the "squeaky wheels" (louder, more opinionated people) didn't have so much power to override legitimate improvement process results.
