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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (784 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      784 reviews
      5.0
      Jan 24, 2020

      Excellent company and leadership, hope we can keep it that way

      Product development
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) The mission is more than an empty statement. Our work makes a difference and has meaning. Our clients are mostly highly engaged and great to work with. 2) Employees are well taken care of, especially compared with other health IT companies. While it took a while to implement, every team member is able to grow their base pay, WITHOUT having to necessarily move into a management role. Health benefits are excellent, particularly a generous HSA match. Fringe benefits such as reimbursement for I-15 express pass and gym/gym equipment allowances seem minor but have a very positive impact on day to day life. 3) I am constantly impressed by mostly everyone I encounter. Most companies of this size have a significant amount of employees that feel like dead weight. Everyone here works hard and pulls their weight. It's easy to assume positive intent with other teams and departments when everyone is engaged. 4) I truly feel like my manager and leadership is looking out for me. 5) Teams in product development have a great deal of autonomy, so we are able to avoid a lot of overhead due to unnecessary processes.

      Cons

      1) Part of what makes my work exciting is wearing many hats, but sometimes it can be overwhelming. Many teams probably should have more resources, but I'd rather be a bit overworked on a lean team than end up on the chopping block if my project appears less profitable with more resources. 2) I highly value the autonomy in how my team operates, but recognize that we also need to get better at collaboration across products and teams. I fear that some leadership comments are pushing toward a centralized structure and methodology, and would hate to swing too far in that direction. I hope we can apply the principle of pragmatism to keep our teams happy and productive without burdening them with forms and checkboxes to track our work. 3) Working in product development, I am often surprised by how little training our colleagues in other departments are getting about our solutions. When I joined I went through a boot camp of our existing tools, and it seems that curriculum hasn't been updated for a few years. I feel that most team members, especially client-facing team members, should have an opportunity to be trained and perhaps certified in each of our products. We all should have a role in driving engagement with our customers around our solutions, and helping our clients improve outcomes per our mission.

      avatar
      Health Catalyst Response
      6y
      Thank you for this detailed, thoughtful review, and for contributing to our important work in product development these past 3+ years. I'm encouraged to hear of the positives you're experiencing including the mission-orientation, the career opportunities, the autonomy, the compensation and your experience with your manager. I also appreciate your feedback on areas where we can improve, including not swinging the pendulum too far on centralization -- this is always a balancing act but I agree strongly that we need to achieve a balance here. I also appreciate the suggestion that we update our product-specific training content, which I know we're working on. Thank you also for expressing a willingness to be stretched and do more as we work to achieve profitability as a company. And I agree with your perspective regarding the benefits of each of us stretching a little more, rather than being more aggressive on headcount growth. This is a balance as well, where we also don't want to stretch too far that these positions aren't sustainable from a work/life balance perspective. But I agree with you regarding the importance of financial sustainability of positions. We'll talk in greater detail during today's all-team-member meeting about where we are as we work to finalize our 2020 operating plan, which will include some small incremental investments in a few specific areas and some small reductions in a few other specific areas. This will likely be the case every year as part of the planning process, as we've discussed multiple times over the years, as part of a robust annual planning process. In the cases of reductions, we'll strive to follow the Health Catalyst Way in rallying around any affected teammates to do all we can to help them land on their feet, either by being hired for a different, open position at Health Catalyst, or by finding a new position outside of Health Catalyst. Thank you again for your contributions to the company's product development and overall success. We'll try to not get in your way with too many centralized processes, and rather hope that you'll feel supported and appreciated in your important work. Best, Dan
      5.0
      Jan 23, 2020

      Best choice for my career.

      Analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work environment. Teammates and support. Benefits and pay. Able to work remotely.

      Cons

      Learning curve for company products and tools. Do not get to travel as often as I anticipated. Took awhile to get client after onboarding. Being a remote team member is what you make of it.

      avatar
      Health Catalyst Response
      6y
      Thank you for sharing this insightful review. I'm really encouraged to hear of your positive experiences, especially including working with your manager to add work assignments that increased your skills and knowledge. This is absolutely something we want every team member to feel that they can explore with their manager and realize over time. I also appreciate your comments about taking responsibility for your career progression and for your experience, including as a remote team member. We'll continue to focus on ways we can provide support and help in that regard. Thank you again for your review and for joining Health Catalyst over a year ago! Best, Dan
      5.0
      Jan 16, 2020

      Great place to work, highly recommended

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, superior benefits, opportunities to succeed with plenty of upward growth. I love working here! We are encouraged as employees to be owners of the company, and as such we are expected to work hard. This is rewarded with generous appreciation throughout the year.

      Cons

      The first few months are a little rough, especially if you don't have previous experience in the industry. While you are well supported by your coworkers and given learning opportunities, I feel like a more formal onboarding process would be helpful. Learning the Health Catalyst software suite can be daunting, and has a huge learning curve. Luckily new employees are supported and taken in by the Health Catalyst family.

      avatar
      Health Catalyst Response
      6y
      Thank you for this thoughtful review, and thank you for choosing to join Health Catalyst! I'm encouraged to hear of your positive experiences thus far, and I appreciate your feedback regarding opportunities for improvement. We are consistently evaluating and seeking to improve our onboarding process to enable as positive a transition into the company as possible. We're planning to add content in 2020 to the onboarding process that I believe will help address some of the challenges you highlighted. Likewise, I appreciate your comments and advice regarding the value of diversity at Health Catalyst. I agree strongly with this value from diversity, and also recognize there are very real challenges associated with increasing the diversity of our team member base. However, we have been working to enable meaningful progress here, for a number of years, and I'm encouraged to see evidence of progress, including an increase to the number and percentage of team members who are female, rising to 36% of our team members as of today, significantly higher than the technology industry average which is typically closer to 25%. This represents an opportunity for us to more effectively tap into the talent pool represented by our entire population, rather than subsets of that full talent pool. I'm also encouraged to see the results of positive compensation infrastructure and policies that have enabled Health Catalyst to achieve true pay parity for male and female team members. And we consistently focus here to ensure that every team member at Health Catalyst feels that they have a bright future ahead of them at Health Catalyst in the months and years ahead. We'll keep working here. Thank you again for choosing to join Health Catalyst! Best, Dan
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      ReviewsHealth Catalyst reviews

      Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.