Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
avatar

Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
4.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Working at Health Catalyst has been a highlight of my career, but it also kind of breaks my heart. Let me explain. When I evaluate a workplace, there are a few important questions that I ask myself. Does my work make a difference? Do I feel valued? Am I compensated fairly? Is there opportunity for advancement? To three of those questions I can provide a confident “yes,” and even the remaining one isn’t a “no,” but rather an “it depends.” First, does my work make a difference? Absolutely. I am passionate about quality healthcare, and I feel like my personal mission and the mission of the company are well aligned. Every day I can see how my work provides improvement to both patients and providers. It’s incredibly satisfying and one of the biggest reasons why I love going to work every day. Second, do I feel valued? Again, absolutely. I’ve worked for too many companies where loyalty was expected of the employees but was rarely reciprocated by senior management. There is always a power imbalance between leadership and team members, and at previous jobs management deftly wielded that imbalance to their benefit and the detriment of others. Thankfully, I’ve never felt anything remotely like that at Health Catalyst. Dan and the other leaders have created a culture of respect toward employees. I get the impression that they know we are more than just human capital, that we have priorities in addition to those we have at work, and that that is not only OK, but encouraged. In short, I’ve never felt less intimidated by leadership, and conversely, I’ve never felt as much respect for leadership. That respect makes me come to work and give my best. It baffles me that more companies don’t use this approach. Is there opportunity for advancement? At the risk of sounding like a broken record, absolutely. I know some feel differently, but I’ve always been supported by my supervisors in my desire to advance. I’ve never felt like someone was holding me back simply to feed their own ego or sense of self-importance. Your mileage may vary, as this is very dependent on who your manager is, but I do think Health Catalyst has created a practical framework for advancement. Possibly most importantly in this area, I’ve seen a level of humility from leadership in acknowledging ways in which the playing field isn’t level for all employees. This humility has already led to some changes and most likely more in the future. The system isn’t perfect, but I do feel like there is a good faith effort to make it so.

Cons

Finally, the con. Am I compensated fairly? Well, it depends. If you live in Salt Lake City or areas where the cost of living is similar, then I’d say, once again, absolutely. However, if you live in an area where the cost of living is higher, as I do, then the answer really depends on what the cost of living differential is, how many incomes your household has, etc. Some internal commenters have stated, to bluntly paraphrase, “you’ve decided to live where you live and Health Catalyst is not obligated to spare you the consequences of your decision.” Those commenters do have a point, I did choose to live where I live, just as I’m sure they chose where they live. But I wonder if the second part of their argument misses a larger point. Paying wages that are adjusted to the locale of the employee is about being competitive, rather than fueling entitlement. It would seem to me that if Health Catalyst wants to compete for great talent, regardless of where it is found, then they should adjust salaries to match location. If they just want to recruit the best people in areas with similar costs of living to SLC, then I think they’re doing a good job. I don’t know what the priority is. I sure wish I did. Taking this job seemed like a wonderful opportunity. I’d be able to work at a company whose goals matched my own, while the generous remote work policy (it’s an option for almost all the positions I’ve seen listed) would allow us to stay near family. I figured that an increase in job satisfaction would overcome the differential in pay. Sadly, I’m beginning to think that calculation may have been in error. Job satisfaction is high, but financial stress is beginning to eclipse it.

avatar
Health Catalyst Response
6y
Thank you very much for sharing your detailed review and perspective. I appreciate it, and find it resonant, both in terms of the positive experiences you shared, and in terms of the specific gap that you identified around us not yet having a geographic differential incorporated into the salary ranges we have established. This has been an issue we've been aware of for some time, and have had on our list of items we would like to improve, but were not able to include it among the additions for the 2019 planning process. We were able to add a series of benefits that we could fit within our financially sustainable framework for 2019, including one item that will benefit team members in high-cost-of-living areas at likely a more-frequent level than other team members, related to the 1.5% annual increase that will occur in January 2020 for team members who are currently at or above the 75th percentile salary range for their position. This is more likely to be the case for team members in higher cost of living areas. We have another proposal on our list for consideration as part of the 2020 planning cycle, which would, in effect, offer an increase to the salary ranges, by approximately 20%, for team members in cost-of-living areas that are greater than 120% of the cost of living of the Salt Lake City area. This change, if we can fit it into the 2020 plan, would take effect with the annual salary increase cycle that will occur in January 2021. I'm hopeful we can incorporate this into our 2020 plan, while also staying within our financial sustainability framework for the year. We'll discuss this in tomorrow's all-team-member meeting, and keep team members apprised of what we're able to include in the approved plan for 2020. As we've discussed before, we have to "earn the right" to add benefits to team members, through strong sustained performance, and we are delighted to add benefits as this occurs. Thank you for your direct contributions to this performance, and thank you for your patience as we work to improve in this important area. Best, Dan
5.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Vision and strategic plan of company and its leaders 2. Values and integrity of leadership 3. Unwavering commitment to employees and their growth and development 4. Satisfying and rewarding nature of the work 5. Strong growth and results orientation 6. Very well managed and led

Cons

I do not have anything negative to say.

avatar
Health Catalyst Response
6y
Thank you for sharing your experience and your feedback, and I'm so grateful to hear that your experience over the past ~4 years has been so positive. I'm grateful you are playing an important leadership role at the company as well, and appreciate your daily work to help us accomplish our mission. Best, Dan
5.0
Oct 15, 2019

Great Company!

Recommend
CEO approval
Business Outlook

Pros

1. Excellent culture - company cultural attributes, operating principles and the mission are alive ... leadership and team members talk about it and strive to live and become by them ... perfect? Nope, but show me a company/person who is. 2. Benefits and balance - generous 3. CEO- the man is a stud ... he actually cares about every team member, is humble and strives to listen and be better every day ... and is transparent, good communicator. It feels like he's in "your corner" and is fair. From my experience, I find this unique. 4. The mission - what we do ... and have been able to achieve in the health care realm is of great benefit to the patients and providers giving and receiving care

Cons

1. Growing pains - this shouldn't come as a surprise to anyone as it's part of any maturing process ... I am hoping to see additional training rolled out so that I am better able to perform my duties to add great value to the client and company.

avatar
Health Catalyst Response
6y
Thank you for your review and for your kind words about the company and for your generous words directed towards me. I appreciate it very much, and I am grateful that you feel that I am in your corner. That is how I hope every team member feels -- that they have an advocate, cheering them on, respectful of their contributions, and desirous to be a support to them in their work. I also feel energized and grateful to be a part of the mission of the company, to be a catalyst for positive change in healthcare. Thanks also for your feedback regarding the need for additional training to help you fulfill your duties. Training is an area of focus as part of our 2020 planning process, and we'll work to continuously improve there. Thank you again for your four years of commitment and contribution to the company's mission! Best, Dan
Viewing 520 - 522 of 784 Reviews

Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.