Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
avatar

Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
4.0
Oct 9, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay rate and good benefits and the location is easy to get too Mgrs work are nice and not occur bearing

Cons

Some of the days could seem long but need to do more appreciating of the employees in other ways to show them

avatar
Health Catalyst Response
8y
Than you very much for your review, we appreciate it!
5.0
Oct 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst has excellent benefits including: 401K, good health insurance, HSA contributions, bonus structure, snacks and drinks provided, training opportunities, onsite gym, or gym membership reimbursement, other business related reimbursements, etc... There are honestly too many to enumerate. I have worked at many companies that talked about operating principles or cultural attributes, but usually it was just a paragraph on the website or a plaque on the wall. However, at Health Catalyst, employees are actually rewarded for following the operating principles and are led to do so by an upper management team that holds themselves accountable to those same standards. When I hired on, I thought all this stuff sounds great, but I was skeptical based on my years of experience at other places. I didn't write a review right away, because I wanted to see how the company actually conducted itself and now, I am very impressed. It is incredibly encouraging and empowering to know that when our CEO says, "we value transparency," he actually means it. When he says, "we value ownership" we get to see him demonstrate it by example. In nearly 20 years of professional software development, I have never seen a senior management team actually care about their employees, conduct themselves with integrity, or manage to create and foster such a wonderful company culture. Additionally, many of these positive examples have come during periods of difficulty or less than ideal circumstances. Employees are encouraged to enact change from the bottom up, which provides us with the opportunity to identify problems, propose solutions, get the help from our peers and enact the solutions with the blessing of the folks above us.

Cons

While there are amazing examples of brilliance throughout the various groups doing software development, the belief that high quality software will be written from the bottom up has created some problems. Because Health Catalyst values intelligent hard working people, most of the software written in each section of the company is generally quite good. However, there has been a fairly substantial lack of overall architectural design for how all these separate pieces will fit together. Additionally, many teams opted for hiring more developers instead of bringing on product owners and that has created many situations where there are several talented people working on project without a lot of clear direction. Recently many of the issues that have led us to this point have begun to be addressed, however, it is going to take some time to realign.

avatar
Health Catalyst Response
8y
Thank you for your thoughtful comments and specific review items. I agree with your comments, and also feel optimistic about the changes we have enacted over the past several months to more deeply align software development around product orientations. I also agree that there is still much work to be done here. Twenty mile march every day!
3.0
Oct 1, 2017

Overall good company, but it depends on your team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The executive team is amazing. The CEO and all the other "C-level" leaders seem to be truly invested in preserving the company culture. I believe they really do care. They are approachable and available to talk to any employee. The company also has some pretty visionary "heavy hitters" in their leadership ranks, which will ultimately make the company hugely successful. There are some amazing upper-management people who really care about the company and it's culture, so consider that when you read the "cons" below. Most people are very friendly and willing to teach you and help you fit in with Health Catalyst. Most teams have amazing team cohesiveness; everyone genuinely believes in what they're doing. That's probably a function of Health Catalyst actually doing amazing things in the healthcare industry.

Cons

It seems to be "hit or miss" with upper management all the way down to team leaders. Some in upper management make decisions that deeply affect a lot of people, seemingly without concern for those people. Perhaps this is normal in a "regular" corporate environment, but Health Catalyst claims to be above that kind of stuff. Team leaders, managers, directors, and more seem to be promoted because of who they are related to, or how friendly they are with upper management. One needs only take a cursory look at last names to understand how wide spread it is. I realize this can be hard to control, but a culture of corruption and a culture of love and caring (as is advertised) can't coexist in any meaningful way. People need to feel valued, and they feel valued when there is career progression not based on your last name. This is not necessarily the company's fault, but people hold grudges. It seems that if you make someone unhappy (and we all do sometimes), you will never be promoted or considered for other positions. If you make someone angry, even if it was the right thing to do, you might as well look for another job.

avatar
Health Catalyst Response
8y
Thank you for your thoughtful review, and for pointing out areas of challenge which come with the tremendous growth that we have experienced here. I might have a different perspective on the issue of nepotism here at Health Catalyst, but I understand how nuanced and personal one's perspective can be on this topic, depending on what one's personal experience has been. I will just say that I believe we try very hard to mitigate the potential downside effects of hiring those with family ties, while allowing the positive results to grow and strengthen. No question, growth is hard, and trying to achieve sustainability at the level to which we aspire will continue to require the best from each of us. Thank you for all that you do to drive us forward!
Viewing 637 - 639 of 782 Reviews

Glassdoor has 845 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.