Health Catalyst reviews

3.3

44% would recommend to a friend

(781 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

781 reviews
5.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Before I get into the pros, I want to say that I've been putting off writing this review for almost a year and a half. When I was first hired, I wanted to wait until I had a good amount of time at the company before I shared my thoughts. Then, as I got a better idea of the company, writing a review became somewhat daunting because there were *so* many great things I wanted to mention. I recently took an hour or so to write my brother-in-law to tell him why he should seriously consider working at this company though, so I'll use some of those talking points here, and hopefully this review can do justice to how I feel about this company. 1. The first thing that amazed me about this company was all of the glassdoor reviews, and how each one was thoughtfully responded to by the CFO (at the time). I could not believe that the CFO would take the time to read and respond to every review. Little did I know, the leadership team reads every review and takes into account the words written. To me, that speaks volumes to the caliber of people leading this organization. Unlike any other company I've worked for, it's clear that the company (and its executives) care about the employees. About a month ago I had my "get to know you" lunch, where the CEO sat down with me and about 7 other colleagues, and we just talked for 2 hours. (They try to meet with everyone in the company once a year) He wanted to get to know us, where we're from what brought us to Catalyst, and he wanted to hear what advice we had for him, and what we'd change about the company if we could. He had our bios printed up when he came in, and it was so clear that he cared about us individually. 2. Another thing that I couldn't believe that I found out shortly after I joined was the level of transparency that exists within the company. We have a meeting every month where we discuss the state of the company, how well we're doing, what the financials look like, things we need to improve, what happened in the latest board meeting, etc. These are things that in most companies are not shared with its employees. There is a level of trust that is humbling to see, starting at the top and working all the way down to my manager. 3. I know this review is for the company, but I can't not talk about my specific team (the platform team -- a group of 25-30 software engineers, mostly). I feel like this team has contributed significantly to my overall satisfaction with Health Catalyst as well. Never before have I worked with a team of such smart people, people that are so eager to help, and people that are humble in the most amazing way. There's never any sense of braggadocio or egoism, very little backbiting, and just a general sense of goodwill. Aside from the cultural aspect, I feel like the leaders of the platform team have done an incredible job setting a foundation for our team to be successful. We have lots of autonomy to perform the tasks we need to in the way we see best; they trust us to do our work, and don't micromanage in the least; they understand we're not perfect, and continually try to shape the team to be more effective and productive, always improving. When I first interviewed, I remember talking to one of the original members of the platform team, and he said he relished the idea of having an "open plot of ground" where he could put into place (or sow) the principles he believed would make a highly-functioning software development team. I'll be the first to acknowledge we're not perfect, but man am I impressed with the quality of the way our team is run. I've worked here for coming up on 18 months, and in all honesty, I bet I've thought about how lucky I was to get hired here more the half of those days as I walked out of the office. I have that thought over and over and over again. I love working for a company that cares about me and that values me. I love working for a company who is deeply concerned about helping people -- improving outcomes for our clients, so that their clients -- the patients -- can live longer, be healthier, and live better lives. I decided to title the review, "Life Could Not Better Be", partly because I like the movie "The Court Jester", but mostly because since I've started working for Health Catalyst, my quality of life has improved. Granted, my life isn't perfect by any stretch of the imagination, but I am much happier about the work I do, my work-life balance is much better than it used to do, and I genuinely get excited to go to work each morning.

Cons

There are some downsides to working at Health Catalyst. Even though the pros far far outweigh the cons, I'll give some minor things that tend to bug me: 1. Since the company still is relatively new, there are some things that just aren't as polished as they would be in a larger company. For example, (1) the intranet isn't so great; (2) people's pictures don't automatically get loaded into Outlook; (3) we don't have a directory where we can look up people by name and see their picture and what area they work in. (4) We don't have any easy way to get our password reset if we get locked out. Things like that come as a company matures, but we're not a mature company, so we don't have all of that. 2. Sometimes I see a division across teams regarding tools and decisions made that make me wonder when or if we'll ever align. I'm a little worried this could cause problems down the line. As one example, we use SQL Server, but other teams are using MySQL. Again, not a huge deal, but something I've noticed. 3. I wonder if we'll be able to hire good people that fit our culture and have the desired skillsets at a fast enough rate to be able to do all the things we'd like to.

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Health Catalyst Response
9y
Wow, what a great review. This review is an example of what I so cherish here at Health Catalyst. This review (and most all reviews that we receive here) reflect an investment of time that confirm the level of commitment and confidence the author shows in making our work better, at all levels. This is so gratifying to me personally, and I know it is deeply gratifying to everyone on the Leadership Team. I love that people take the time to describe what it is they like, but then don't shy away from the cons. We definitely have things to work on here! Thanks again for your thoughtful words!
5.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I’ve been at Health Catalyst for less than six months but I can say it’s the best place I’ve worked. Leadership is completely honest and transparent about the health and direction of the company. Catalyst was founded with a strong mission, guiding principles, and cultural attributes that show through in everything we do. It’s so great to come into work and rub shoulders with so many smart, hardworking, and humble people. The benefits are very good. Reimbursement for cell phone, home internet, headphones, public transportation, wellness, etc. Maternity and paternity leave are both 12 weeks paid. Onsite gym with classes and trainers. Quarterly fitness challenges. Free snacks and beverages. Very generous paid holidays and PTO policy. Catalyst isn’t bogged down in policies – they believe in the employees and that they’ll make the right decisions. Even though I’m still fairly new at Catalyst, I can see the potential for a long career here. Joining a small company creates some of that potential but also seeing how leadership is open to trying new things and letting people do what excites and motivates them to grow and learn and succeed.

Cons

I pay more for health insurance at Catalyst than anywhere else I’ve worked - both premiums and deductibles are higher. As the new guy on my team, I feel like I’m being ping-ponged around to work on different odds and ends. This hasn’t helped me learn the methodology or full functionality of the Catalyst toolset. I would really appreciate digging into one project from start to finish so I can connect all the dots. I’m sure that time will come but I don’t know that I’m any more prepared now than when I got out of training. Catalyst prides itself on not being an organization that micromanages its people. My team seems to have taken this to the extreme. I’ve only had one meeting with my manager and it was the boilerplate “hi, how are you” kind of meeting. The Leads on my team are so busy that they struggle to provide timely guidance and mentoring. I spent a full week post training watching training videos and webinars because I didn’t have anything assigned to me and nobody had anything I could help with when I asked. That was frustrating.

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Health Catalyst Response
9y
Thanks for your thoughts and your feedback on onboarding and benefits. We will continue to work to improve these areas. thanks again!
5.0
Oct 6, 2016

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a company with great benefits that truly believes in their mission and culture. I'm happy to be part of this growing organization that works hard to transform healthcare and also promotes work/life balance. I also appreciate the transparency from leadership.

Cons

I don't have any cons about Health Catalyst.

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Health Catalyst Response
9y
Thank you!
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Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.