Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
5.0
Oct 8, 2018

Outstanding place to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A profound commitment to team members. The default answer to most issues ends up being a consideration of what solution is best for the team member. - Challenging environment with an opportunity to learn new things - Benefits and work-life balance and second to none - Leadership is methodical and considerate when making tough decisions - An awesome mission to improve healthcare in the US

Cons

- I've had the opportunity to work for a few managers in my time here and the experience of the team member can still vary greatly from role to role and department to department. - Variation in each team's approach and tools used, this can make things very difficult for cross-functional team members that work with many product teams. - Growing company headaches still remain

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Health Catalyst Response
7y
Thank you for your thoughts and feedback, informed by over five years at the company! Thank you for all of your contributions during those five-plus years! I share your perspective about the importance of manager development, training and accountability. We are rolling out the 360-degree manager feedback by the end of this year, and we will utilize that information to help us improve in this important area. We've already rolled out the first round, with a subset of leadership team. We'll roll out to the full leadership team and extended leadership team within two weeks, and then extend beyond that by the end of the year. We as a leadership team recognize the central importance of the relationship between the team member and their manager, and we will focus here to enable continuous improvement. Thank you again for your contributions over so many years! Best, Dan
5.0
Oct 8, 2018

Caring

Recommend
CEO approval
Business Outlook

Pros

- Competitive pay and great benefits. - Executive leadership that really cares about its people and its clients, and it shows. - A strong and motivating mission statement that keeps me going despite some frustrations.

Cons

- Communication between teams seem disorganized at best and non-existent at worst. - I feel a certain degree of inter-team coordination is missing. Dependencies of one team's products with another teams products are causing issues. Assumptions one team makes about another team also sews confusion and missed expectations. - We are still catching up on ripple effects from a major reorg. Personally, my position has stagnated due to changed structural needs and a way forward has taken much longer to figure out than anticipated. - Technical debt and lack of development resources are now biting us operationally.

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Health Catalyst Response
7y
Thank you for sharing this feedback. It resonates with me, and your suggestions feel appropriate and helpful. As we announced the results of our interviews for the COO position, I do believe this new appointment and the scope of responsibility within the COO organization, to be company-wide, will enable this cross-company operational standardization and integration that will be key to our scale as a company moving forward. We are also trying to be very thoughtful about development investments as we prepare the 2019 operating plan. This is involving challenging decisions, but we are trying to be careful and strategic in those decisions. Thank you again for your feedback and your contributions! Best, Dan
5.0
Oct 1, 2018

Best. place. to. work. .... in humility, of course. : )

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Our focus on the company's mission is real -Company culture is second to none ....because the emphasis is on the core value of "humility" -Sr. Mgt. does an excellent job of staying focused on the mission, operating principles and core values ....it is emphasized for top to bottom -I don't know of and I am not aware of any other CEO who is as transparent as Health Catalyst's ....the open communication from the CEO is superb! The CEO exemplifies selflessness and humility and takes care of all team members because it's, not only the right thing to do, but it also better enables us (team members) to excel in our jobs so that we can take better care of our clients....brilliant strategy!

Cons

-Growing pains because of company growth

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Health Catalyst Response
7y
Thank you for your feedback, and for your generous and gracious words. I will try to live up to your kind words, and when I fall short, will try to humbly acknowledge, apologize and then work to improve. I'm really grateful to hear of your positive experiences at Health Catalyst, including the mission-focus, the culture and values focus, and the emphasis on the importance of humility. We as a leadership team have just begun a process of reviewing, with help that we will solicit from all team members, the Health Catalyst Way, something we do every few years, to see if there are any updates we should make. I look forward to receiving input and feedback from our teammates, to help us continuously improve while also keeping the focus on timeless principles (principles and values that we did not invent but that have benefited our company greatly over the years). Thank you again for your encouraging words! Best, Dan
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