Health Catalyst reviews

Thank you very much for your review. Growth is hard. There is no doubt about it. I am glad that you found Catalyst benefits to be of help during your time with us. I am not sure when you may have left Health Catalyst, and I am not sure whether there is a clear overlap between the issues you raise in your review and the changes we are currently working through at Health Catalyst, but my guess is that there is at least partial overlap between the two. We recently have changed several aspects of our organizational structure to better align with how we see our market changing, and we are excited about the prospect of this. As with growth, change is also hard. We accept this. We know that without a process to address needed change, it is hard for any organization to appropriately stay ahead of the market. I am sorry that Health Catalyst didn't turn out to be a fit for you, and I sincerely wish you the best in your next role! Best, Jeff Selander

Thank you for your thoughtful review of your experience here at Health Catalyst. I agree that Dan is a fantastic CEO, and I am also excited by where I see the industry heading, and that Health Catalyst can be a meaningful contributor to these positive changes. I also thank you for your candid feedback regarding the challenges that you see, and that you personally are experiencing. Let me first say that your experience is not one that we would hope or expect for our team members, at any level of the organization. Regardless of the situation, regardless of relative level in the company, people ALWAYS deserve the right to be treated with respect. We also understand that one of the consequences of our rapid growth has been that we have, as an organization, lagged behind in providing proper and regular guidance and tools to our managers in a scalable way. I am happy to say that we are beginning to change this. We are almost done with a leadership training course that will provide guidance and practical tools around such things as how to conduct a successful 1:1, including cadence and topics to cover; how to provide (positive and negative) feedback to team members in a productive way; and several other topics that should be helpful to the challenges you raise above. This training will roll out to managers beginning in February. Once we have covered the topic with managers, we will provide the same training to all team members, so that all Catalyst team members will be on the same page regarding best practice in this area. There will be several other leadership training courses developed and rolled out this year as well. Let me close by saying thank you once again for your feedback. We will do better here. I would also love to understand more, and would provide absolute confidentiality if you would be willing to reach out to me directly for further discussion. Please consider it, I would be honored by your trust in me if you did. Sincerely, Jeff Selander